Pragati Kumari
Noida,Uttar Pradesh
Summary
A trusted sales specialist with 3+ years of expertise in key accounts handling, new customer acquisitions, and retention; scaling businesses to achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Sales Consultant
SupplyNote
Noida
05.2022 - Current
- Company Overview: Adcount Technologies Private Limited
- Prospect, set up, and grow the SupplyNote ecosystem, added 40+ new restaurants to the organization Vyap in the last 2 months with a GMV of INR +10,00,000.
- Guiding new clients through the onboarding process, helping them understand product offerings, and ensuring a smooth transition into our services.
- Managing relationships with existing clients and head-hunting new ones. Handling a portfolio of 150+ clients, providing personalized service and addressing queries on a daily basis to ensure high levels of customer satisfaction.
- Conducting regular meetings with clients to understand their needs, provide solutions, and maintain strong relationships to ensure long-term partnerships.
- Working with cross-functional teams such as Customer Support, Marketing and Logistics teams to meet the restaurants partner expectations.
- Created and Implemented SOPs for process improvisations and issues resolution within TAT. Hands-on experience with CRM tools like HubSpot.
- Spearheaded sales in multiple categories with improved profit margins of 7 percent.
- Adcount Technologies Private Limited
Support Associate
ASVATTHA
03.2021 - 04.2022
- Company Overview: NGO
- Actively handled the firm's operations, fund management, and stakeholder management since the conceptualization stage.
- Strengthened the digital and social media presence of the organization.
- Managed relationships with government agencies and other stakeholders and added new members, intellectuals, and volunteers to the firm.
- Spearheaded events, projects, awareness camp organized by ASVATTHA.
- NGO
Education
Bachelor of Computer Applications - undefined
Makhanlal Chaturvedi National University of Journalism and Communication
01.2018
Higher Secondary - undefined
Beni Singh College, BSEB
01.2015
Matriculation - undefined
Jagdeo Ambedkar High School, BSEB
01.2013
Skills
- Key Accounts Management
- Stakeholder Management
- Problem Solving
- Microsoft Office
- MIS Preparation
- Customer Retention
- New Customer Acquisitions
- CRM tools
- Operations Management
Accomplishments
- Key Performer, 2024-01-01, Identified as one of the key performers for achieving the highest profit margins from the last 6 months in a row at SupplyNote.
- SupplyNote-Profit Pinnacle, 2023-01-01, Awarded with the title of 'Profit Pinnacle' for continuously improving product margins.
- Highest Monthly GMV, Achieved highest monthly GMV of INR 45,00,000.
Languages
Hindi
English
Timeline
Sales Consultant
SupplyNote
05.2022 - Current
Support Associate
ASVATTHA
03.2021 - 04.2022
Bachelor of Computer Applications - undefined
Makhanlal Chaturvedi National University of Journalism and Communication
Higher Secondary - undefined
Beni Singh College, BSEB
Matriculation - undefined
Jagdeo Ambedkar High School, BSEB
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