Pragati Toshniwal
Indore
Summary
I am an approachable, motivated and confident Sales Executive with the ability to excel in sales targets and make a real difference in the organization's revenue generation. I have expert knowledge of the selling process and I fully recognize the human and emotional aspects of buying and selling.
Overview
10
10
years of professional experience
1
1
Language
Work History
Department Manager
CPR DISTRIBUTOR (LOTUS ELECTRONICS)
02.2025 - Current
- Pursuing CPR DISTRIBUTOR (LOTUS ELECTRONICS) as a Department Manager (Feb 2025 - Till date)
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
Team Leader
RELIANCE DIGITAL
01.2023 - 01.2025
- 2 Year experience in RELIANCE DIGITAL as a team Leader.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Sales Executive
TATA CROMA
01.2020 - 01.2023
- 3 Year experience in TATA CROMA as a sales executive.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Sales Executive
ZARA
01.2017 - 01.2019
- 1.5 Year experience in ZARA retails as a sales executive.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
Sales Executive
ARROW
01.2016 - 01.2017
- 1 Year experience in ARROW retails as a sales executive.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Improved product offerings by gathering customer feedback and working closely with product development team.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
Education
Graduation -
DAVV
01.2017
Higher Secondary - undefined
MP Board
01.2014
High School - undefined
MP Board
01.2012
Skills
Team supervision
Sales reporting
Customer service
Time management
Employee management
Problem-solving
Staff management
Work planning and organization
Workflow coordination
Team leadership
Adaptability and flexibility
Retail management
Timeline
Department Manager
CPR DISTRIBUTOR (LOTUS ELECTRONICS)
02.2025 - Current
Team Leader
RELIANCE DIGITAL
01.2023 - 01.2025
Sales Executive
TATA CROMA
01.2020 - 01.2023
Sales Executive
ZARA
01.2017 - 01.2019
Sales Executive
ARROW
01.2016 - 01.2017
Higher Secondary - undefined
MP Board
High School - undefined
MP Board
Graduation -
DAVV
DECLEARATION
I hereby declare that all the above mentioned information given by me is true and correct to the best of my knowledge and belief. Place: INDORE Date