Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

PRAGYA SHARMA

Gurgaon

Summary

Dynamic Lead Business Systems Analyst with FIS Global, specializing in Agile methodologies and business process improvements. Achieved a 30% reduction in loan approval turnaround time through effective gap analysis and stakeholder management. Proficient in SQL and dedicated to enhancing product quality and operational efficiency in the BFSI sector.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Business Systems Analyst

FIS Global
Gurgaon
02.2022 - Current
  • Company Overview: FIS Global (Fidelity Information Services) is a leading provider of financial technology solutions, empowering businesses across the Banking, Financial Services, and Insurance (BFSI) sector.
  • Led the requirement gathering and documentation process – BRD & FRD, improving cross-functional communication and project execution.
  • Implemented Agile & Scrum Methodologies, managing sprint planning and user story development.
  • Led Agile projects using Scrum/Kanban, ensuring 100% on-time delivery.
  • Led business process improvements in loan origination systems (LOS), reducing approval turnaround time by 30%.
  • Conducted gap analysis to optimize loan processing workflows, enhancing compliance and efficiency.
  • Designed and executed data-driven reports using SQL to track loan performance, risk assessment, and application status.
  • Developed and optimized SQL queries for large-scale data extraction, reporting, and trend analysis.
  • Collaborated with data engineering teams to define ETL requirements, streamline data pipelines, and support data integration from multiple financial systems into centralized data warehouses.
  • FIS Global (Fidelity Information Services) is a leading provider of financial technology solutions, empowering businesses across the Banking, Financial Services, and Insurance (BFSI) sector.
  • Company Overview: FIS Global (Fidelity Information Services) is a leading provider of financial technology solutions, empowering businesses across the Banking, Financial Services, and Insurance (BFSI) sector.
  • Improved product quality by 20% through implementing quality checks during testing phases.
  • Led testing cycles, reducing defects by 15% and improving product quality.
  • Increased product quality by 15% by analyzing and documenting approximately 200 defects during development.
  • Advocated for QA integration early by leading regression testing cycles to enhance quality assurance.
  • FIS Global (Fidelity Information Services) is a leading provider of financial technology solutions, empowering businesses across the Banking, Financial Services, and Insurance (BFSI) sector.

Project: Loan Portfolio Performance Dashboard

Project Overview: Developed a comprehensive Power BI dashboard to monitor the performance of retail and corporate loan portfolios across products and geographies to visualized key KPIs such as total outstanding loan amount, disbursed amount, interest income, and NPA ratio.

Associate Business Analyst

EBSavvy InfoTech
Noida
07.2018 - 03.2021
  • Company Overview: EBSavvy Infotech Develop solutions for the mobile world.
  • Designed workflow charts, process flows, and prototypes to optimize business operations.
  • Conducted data analysis to identify trends, risks, and areas for operational improvement.
  • Wrote and optimized SQL queries for data extraction, transformation, and reporting.
  • Created wireframes and documentation to assist in stakeholder discussions and project execution.
  • Conducted product demos and collaborated with teams to ensure seamless delivery.
  • EBSavvy Infotech Develop solutions for the mobile world.

Project: E. & J. Gallo Winery – AI-Driven Customer Engagement and Inventory Optimization.

Project Overview:
Collaborated with E&J Gallo Winery, one of the world’s largest family-owned wineries, is on a digital transformation initiative aimed at enhancing customer engagement and optimizing retail inventory. The project focused on leveraging AI and predictive analytics to personalize product recommendations and streamline supply chain planning.

Project: IKEA AI-Powered Room Design Assistant

Project Overview: Worked on the development of an AI-based mobile application for IKEA that helps customers visualize and furnish a blank room. The app uses computer vision and AI algorithms to analyze an empty room and recommend suitable IKEA furniture and décor items to optimize space, functionality, and aesthetics.

Education

Bachelor of Engineering -

Hi-Tech Institute of Engineering & Technology
Ghaziabad, UP
05.2018

HSC (12th) -

Dehradun Public School
Ghaziabad, UP
05.2014

SSC (10th) -

Heera Public School
Delhi, India
05.2011

Skills

  • Business Analysis
  • Gap Analysis
  • Stakeholder Management
  • SDLC
  • Process Improvement
  • BRD
  • FRD
  • Agile
  • Kanban
  • Scrum
  • Wireframes
  • User Stories
  • Requirements Gathering
  • Acceptance Criteria
  • Waterfall
  • Risk & Change Management
  • SQL
  • Power BI
  • Requirement gathering
  • Agile methodologies
  • SQL querying
  • Quality assurance
  • Project management
  • User story development
  • Documentation creation
  • Defect analysis

Certification

NASSCOM certified Software Developer, IT-ITeS SSC NASSCOM certified Software Developer (QP NO. SC/Q0501)

Timeline

Lead Business Systems Analyst

FIS Global
02.2022 - Current

Associate Business Analyst

EBSavvy InfoTech
07.2018 - 03.2021

Bachelor of Engineering -

Hi-Tech Institute of Engineering & Technology

HSC (12th) -

Dehradun Public School

SSC (10th) -

Heera Public School
PRAGYA SHARMA