Pragyan Ghana
Summary
Dynamic Inbound Sales Manager at Adobe with a proven track record in lead conversion and client relationship management. Expert in consultative selling and negotiation, driving significant revenue growth. Adept at collaborating cross-functionally to align marketing strategies, ensuring exceptional customer experiences and high-value outcomes.
Overview
8
8
years of professional experience
Work History
Inbound Sales Manager
Adobe
02.2023 - Current
- - Spearheading inbound sales initiatives, converting warm leads into high-value customers.
- - Driving Adobe product sales by understanding customer requirements and tailoring solutions.
- - Managing a large volume of inbound queries and maintaining exceptional customer experience.
- - Collaborating cross-functionally with marketing and product teams for campaign alignment.
Sales Development Representative
LeadSquared
08.2022 - 02.2023
- - Engaged prospects via email, LinkedIn, and cold calls to drive lead conversion.
- - Worked with Salesforce to track sales pipeline and ensure timely follow-ups.
- - Built strong rapport with clients, ensuring consistent communication and engagement.
Sales Development Representative
Ameyo
07.2021 - 07.2022
- - Prospected and qualified inbound/outbound leads to support sales targets.
- - Utilized CRM systems for lead tracking and reporting.
- - Coordinated closely with Account Executives for seamless handover of qualified leads.
Travel Consultant - Sales
FCM Travel Solutions, Chandigarh
Chandigarh
10.2019 - 03.2020
- - Generated bookings from inbound leads via phone and email.
- - Customized travel itineraries and negotiated with vendors for best pricing.
- - Specialized in handling tourist visa applications and customer documentation.
Associate, Operations Management
Nagarro, Gurgaon
Gurgaon
01.2018 - 10.2019
- - Handled end-to-end travel arrangements for employees including visas, insurance, forex.
- - Negotiated corporate contracts and managed vendor relations.
- - Played a key role in organizing hiring drives and supporting customer service teams.
Education
MBA - Tourism & Travel Management
Indian Institute of Tourism and Travel Management
Gwalior04.2018
B.Tech - Engineering
Rayat Institute of Engineering and Information Technology
Ropar05.2015
Skills
- Inbound & Outbound Sales
- International sales
- Cross-selling strategies
- Lead Generation & Prospecting
- Client Relationship Management
- Consultative selling techniques
- Negotiation & closing
- Event & Hiring Drive Coordination
- Travel & Visa Management
Timeline
Inbound Sales Manager
Adobe
02.2023 - Current
Sales Development Representative
LeadSquared
08.2022 - 02.2023
Sales Development Representative
Ameyo
07.2021 - 07.2022
Travel Consultant - Sales
FCM Travel Solutions, Chandigarh
10.2019 - 03.2020
Associate, Operations Management
Nagarro, Gurgaon
01.2018 - 10.2019
MBA - Tourism & Travel Management
Indian Institute of Tourism and Travel Management
B.Tech - Engineering
Rayat Institute of Engineering and Information Technology