KYC verification
PRAHADEESWARI S
BANKER
Pudukkottai
Summary
At City Union Bank, I excelled as a Relationship Manager, leveraging my expertise in KYC/AML and credit analysis to enhance banking operations. My proactive approach in KYC verification and digital product selling significantly boosted customer satisfaction and operational efficiency. Skilled in cross-selling and fostering strong client relationships, I consistently contributed to our team's success. I also got trained in KYC/AML and technological products by the bank several times. Transitioning from banking environment where advanced client relationship management and operational oversight skills were developed. Skilled in identifying client needs and delivering tailored financial solutions while maintaining compliance with regulatory requirements. Seeking to leverage these transferable skills in new field, bringing strong focus on customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Relationship Manager, Banking Operations
City Union Bank
Tiruchirappalli
01.2018 - Current
- Verified OVD documents for account opening purpose and provided the suitable products for customers.
- Carried AML communication from variuos LEA and providing informations to respective authorities with the help of concerned departments.
- Making around 50 calls to the eisting and new customers to suggest for more products like credit card, deposits, loans and investment.
- Conducted thorough risk assessments for loan applications, ensuring responsible lending practices and minimizing default rates.
- Strengthened client relationships by providing timely and accurate financial advice, leading to increased customer satisfaction.
- Implemented efficient banking processes to optimize operational performance and reduce errors.
- Collaborated with cross-functional teams to develop new products and services tailored to the needs of relationship banking customers.
Education
MBA - Human Resourse Management And Financial Management
K.Ramakrishnan College of Engineering
Tiruchi, India 08.2015 - 06.2017
Bachelor of Arts - English Language And Literature
HolyCross College
Tiruchi, India 06.2012 - 04.2015
Skills
KYC and AML
Certification
Know Your Customer and Anti-Money Laundering by IIBF
Interests
Client interaction
Technology products
KYC digitalisation
Timeline
Know Your Customer and Anti-Money Laundering by IIBF
07-2024
Digital Banking
07-2023
Relationship Manager, Banking Operations
City Union Bank
01.2018 - Current
MBA - Human Resourse Management And Financial Management
K.Ramakrishnan College of Engineering
08.2015 - 06.2017
Bachelor of Arts - English Language And Literature
HolyCross College
06.2012 - 04.2015
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