Prajakta Taware
Senior Site Reliability Engineer
Pune
Summary
Experienced Senior Site Reliability Engineer with expertise in AWS,Azure and GCP focusing on scalable solutions, automation, and troubleshooting. Proven ability in 24x7 production support, managing cloud infrastructure, and maintaining high system availability. Proficient in deploying premium applications, performing root cause analysis, and optimizing workflows for improved efficiency.
Overview
10
10
years of professional experience
Work History
Senior Site Reliability Engineer
Crest Data systems Pvt. Ltd
04.2021 - Current
- Deployed Splunk stacks, premium & custom apps
- Managed IP allow/deny lists and Splunk migrations (NOAH/NON-NOAH)
- Handled Jira tasks, SOWs, and pre/post checks
- Worked live in Maintenance Windows; created incident reports
- Documented tasks in Jira; participated in daily scrum
Cloud Operations, Consultant
Cornerstone OnDemand Pvt. Ltd.
04.2017 - 01.2021
- Monitored application processes and cloud server health
- Handled L1 alerts (service/disk/load issues, restarts)
- Performed scheduled maintenance and environment restarts
- Managed customer issues, requests, and Jira tickets
- Used New Relic & check_mk for proactive issue detection
- Reported alerts to cross-functional teams (Infra/DB/Network)
- Analyzed logs, thread/heap dumps for issue diagnosis
- Automated backups and cleanups using tar & cron
- Set up alerts in SAMUI for customer URL monitoring
Associate - Ops
WNS Global Services Pvt. Ltd
04.2015 - 04.2017
- Documented and verified Functional Specifications; developed Technical Design using SRF (Service Request Form)
- Participated in escalation processes with senior delivery teams (WNS and Customer)
- Worked extensively on Siebel (BOSS), OBS tools (FILEADE, GOLD, SESAM)
- Coordinated with business owners and dev team via conference calls
- Tracked orders using OBS tools and SDM; followed up on EXPEDITE orders to reduce aging
- Delivered key customer projects on time
- Prepared weekly Operational Trackers
Education
Electronic Engineering
Savitribai Phule Pune University
Skills
AWS,Docker,Kubernetes,Github,Jenkins,CI/CD pipeline,Terraform,Python,Splunk
Timeline
Senior Site Reliability Engineer
Crest Data systems Pvt. Ltd
04.2021 - Current
Cloud Operations, Consultant
Cornerstone OnDemand Pvt. Ltd.
04.2017 - 01.2021
Associate - Ops
WNS Global Services Pvt. Ltd
04.2015 - 04.2017
Electronic Engineering
Savitribai Phule Pune University
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