Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

PRAJESHA NAIDU

Pune

Summary

I am a Technical Writer with nearly 3 years of experience specializing in creating clear and user-friendly documentation for software products and web platforms. Seamlessly collaborated with cross-functional teams, enhancing project quality. Expertise in Markdown, WordPress, JIRA, Confluence, Adobe RoboHelp and knowledge of API documentation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technical Writer

Cybage Software
Pune
07.2022 - Current

Google Project (May 2024 – Present)

  • Enhanced documentation for gTLDs (generic top-level domains) to provide accurate, clear documentation to meet the needs of developers and users.
  • Created document templates in Cider V using Markdown, and publishing via Critique.
  • Reviewed over 10 documents in Figma, and suggested changes according to the new writing guidelines.
  • Updated over 20 developer documents in Critique.
  • Drafted over 350 alternative texts for images on the client's website.

SCALAR (July 2022 – May 2024)

  • Authored the user manual and release note for the SCL-FMS (Fleet Management System domain).
  • Migrated and managed over 20 documents in WordPress, and ensured accurate task tracking with JIRA.
  • Developed writing guidelines aligned with the Microsoft Writing Style Guide (MSTP) standards.
  • Created a branding-style template in Microsoft Word, and migrated over 25 documents.
  • Updated approximately 10,000 images in the Adobe RoboHelp legacy OLHs (Online Help) for 10 languages to maintain consistency with the application's new UI.
  • Authored knowledge base articles and procedure guides to enhance internal information accessibility.

Content Writer

Otakukart
09.2021 - 06.2024
  • Researched and drafted content for over 350 articles (245,000 words) using tools, like WordPress, Grammarly, Google Trends, and Canva.

Content Writer Intern

PropertyOk
07.2021 - 11.2021
  • Drafted 18 articles and updated 500 real estate listings with SEO-friendly content to improve site rankings.

Education

M.Sc - Zoology

Savitribai Phule Pune University
Pune
05.2022

B.Sc - Biology

Hislop College
Nagpur
01.2020

Skills

  • Software Documentation
  • User guide
  • Release note
  • Knowledge Base document
  • Procedural guides
  • Concept Documents
  • How-to Guides
  • API Documentation
  • Adobe RoboHelp
  • Cider V
  • Critique
  • JIRA
  • Confluence
  • MadCap Flare
  • Camtasia
  • Snagit
  • GitHub
  • Visual Studio Code
  • Oxygen XML
  • FrameMaker
  • Figma
  • WordPress
  • Markdown
  • Google Docs
  • Google Sheets
  • Microsoft Word
  • Postman
  • Swagger
  • JSON & YAML
  • Documentation development life cycle
  • Proofreading
  • Style guides (MSTP and Google documentation developer guide)
  • Branding template creation
  • Content migration
  • Keyword analysis
  • SEO best practices
  • Google trends
  • Headline analyzer
  • Agile methodology
  • Content strategy
  • Editing and proofreading
  • Graphics creation
  • CMS management
  • Database management
  • HTML and XML proficiency

Soft skills

  • Communication
  • External team collaboration
  • Organizational skills
  • Adaptability in fast paced environment

Certification

  • Fundamentals of API Documentation Certificate Course
  • TWT Technical Writing Certification Course

Volunteer Experience

Organized team events for the Content Services department, enhancing team collaboration and engagement.

Timeline

Technical Writer

Cybage Software
07.2022 - Current

Content Writer

Otakukart
09.2021 - 06.2024

Content Writer Intern

PropertyOk
07.2021 - 11.2021

M.Sc - Zoology

Savitribai Phule Pune University

B.Sc - Biology

Hislop College
PRAJESHA NAIDU