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 Accomplished professional with extensive expertise in insurance operations and policy administration, regulatory compliance, and client relationship management. Demonstrates proficiency in risk and quality management, documentation and audit support, and stakeholder coordination. Skilled in process improvement, leadership, team collaboration, reporting, and data analysis. Adept at leading compliance initiatives with a strong focus on KYC procedures and regulatory compliance analysis. Committed to enhancing operational efficiency while ensuring adherence to industry standards. 

Recent Insurance Graduate with knowledge in insurance operations, policy administration, and claims handling. Skilled in risk management, accounting, and financial analysis, with proficiency in financial modelling, budgeting, forecasting, and reporting. Experienced in advanced Excel, Power BI, and SAP for documentation and reporting. Strong analytical thinking, problem-solving, communication, and interpersonal skills. Committed to teamwork, integrity, adaptability, leadership, and organizational skills to contribute effectively in dynamic environments

Results-driven Insurance and Operations Professional specializing in Claims Management, Policy Administration, and Risk & Compliance. Led end-to-end insurance operations, coordinated stakeholders, and improved reporting processes. Enhanced operational performance and customer satisfaction through strong analytical and problem-solving skills.

Currently working at Gallagher with 16 months of experience in insurance operations, starting as a Process Associate and promoted to Process Analyst based on performance. Experienced in insurance process handling, workflow analysis, quality checks, documentation, audit support, SLA adherence, compliance, and process improvement. Demonstrated ability to manage complex transactions, resolve escalations, collaborate with cross-functional teams, and support operational efficiency and accuracy while following established SOPs and regulatory guidelines. Practiced as an Intern in Skyline Logistics from July 1st 2023 to July 31st 2023 under the department of Operational Management -learnt to analyze, coordinate, and supervise technical aspects of financial transactions and Accounting, managed a number of tasks including management of operations, accounting advice, filling of sales, management and preparing reports.

PRAJWAL C

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Master of Arts - International Relations & Public Policy

Bachelor of Arts - Economics

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Process Analyst

Process Associate

Master of Arts - International Relations & Public Policy

Bachelor of Arts - Economics

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