PRAJWAL HS
BENGALURU
Summary
A highly disciplined and hardworking individual looking for a responsible position, which will ensure the growth enhancement of the organization and make me a competent professional. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
4
4
years of professional experience
Work History
Team Leader
Aequitas
12.2023 - Current
Tele Collection Executive
Slice
02.2022 - 12.2023
Team Leader
Visesh Credit Service
05.2020 - 01.2022
- Handled multiple portfolios from early bucket collections to recovery buckets
- Started with RBL Credit Cards Collection Started working as an executive and was handling the team in absence of team leader
- Handled Field Recovery Collections in Zest Money
- Handled Stashfin Process with a Team of 20 agents on Outbound Collections activity on bucket collections (BX,B1 & B2)
- Handling Call Quality and Escalations
- Handling Recovery collections in Early Salary, CASHe and Fullerton
- Interacting with clients on Reconciliation of Payments not reflecting in billing system.
Education
PU Board exam -
PU Board
Graduate -
SURANA COLLEGE
01.2021
ST.JOSEPH'S English High School
01.2015
Skills
- Good communication
- Proficient in Excel
- Handling MIS on Portfolio performance and Collectors Performance for across Portfolio's
- Preparing Reports - APR Report, Daily Collection Report, Call Quality Report
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
Languages
English
Hindi
Kannada
Marital Status
Unmarried
Personal Information
- Date of Birth: 04/28/99
- Gender: MALE
Hobbies and Interests
- Swimming
- Travelling
- Painting
Disclaimer
I hereby declare that all the above-mentioned information is true and correct to the best of my knowledge and belief.
Timeline
Team Leader
Aequitas
12.2023 - Current
Tele Collection Executive
Slice
02.2022 - 12.2023
Team Leader
Visesh Credit Service
05.2020 - 01.2022
PU Board exam -
PU Board
Graduate -
SURANA COLLEGE
ST.JOSEPH'S English High School
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