Summary
Overview
Work History
Education
Skills
Certification
DECLARATION
SOFT SKILLS
Playing Cricket
Timeline
Generic

Prakadeesh S

Technical Support
Coimbatore

Summary

Network Engineer & Server Administrator in IT support, enterprise networking, switching, wireless infrastructure, firewall support, and Windows server administration. Skilled in Active Directory, DNS & DHCP, File & Print Servers, VMware/Hyper-V virtualization, backup and restore operations. Proven expertise in troubleshooting complex network and server issues, ensuring high availability, and maintaining secure IT environments.

Overview

3
3
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Technical Support Engineer

Fort Rise Business Solution
01.2025 - Current
  • Configured and maintained enterprise switches and wireless LAN.
  • VLAN Creation and Management, Access/Trunk Port Configuration, Inter-VLAN Routing.
  • Managed Windows servers, Active Directory, and VMware/Hyper-V virtual machines.
  • Windows Server Installation, Configuration, and Role Management, and Hyper-V Failover Cluster.
  • Performed firmware upgrades, backup, and restore operations.
  • Handled firewall rule monitoring and traffic support.
  • Veeam Backup & Replication Configuration.
  • NAS Configuration.
  • Maintained network hardware and software and monitored network to support network availability to end users.

IT Support Engineer

Rabwin Industries Private
01.2023 - 01.2025
  • Provided IT support for users and resolved hardware/software issues.
  • Assisted in network setup, LAN/WAN configuration, and connectivity troubleshooting.
  • Managed Active Directory, DNS, and DHCP services.
  • Performed routine maintenance on PCs, servers, and network devices.
  • Assisted in backups, patching, and basic server administration.
  • Installed, configured, tested and maintained operating systems, application software, and system management tools.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.

Education

Diploma - Computer Engineering

Christ the King Polytechnic College

SSLC - undefined

Dr. V. Genguswamy Naidu Matric Higher Secondary School

Skills

  • Networking and switch management

  • VLAN setup and configuration

  • Skilled in VLAN management and routing protocols

  • Skilled in network addressing and subnet management

  • Wireless Access Point configuration & troubleshooting

  • Firmware upgrades, configuration backup & restore

  • Enterprise Network Monitoring & Troubleshooting

  • Server Administration

  • Windows Server installation & configuration

  • Active Directory user, group & domain management

  • Server patching, updates & security hardening

  • Backup & restore operations

  • VMware / Hyper-V virtual machine management

  • IT Support & Troubleshooting

  • Desktop, hardware & software troubleshooting

  • Printer, network, and peripheral support

  • User account management & permissions

  • Network connectivity and LAN/WAN support

  • Documentation of IT processes and incidents

  • Firewall & Security

  • Firewall rule monitoring & traffic management

  • VPN support (Site-to-Site & Remote Access – IPsec/SSL)

Certification

FortiManager 7.6 Administrator – Self-Paced

DECLARATION

I hereby declare that the above information is true and correct to the best of my knowledge. Place: Coimbatore | Signature: Prakadeesh S

SOFT SKILLS

  • Strong troubleshooting and analytical thinking
  • Communication & teamwork
  • Time management & responsibility
  • Ability to handle production issues

Playing Cricket

Playing cricket has helped me develop strong teamwork, leadership, discipline, and strategic thinking skills. It has improved my ability to work effectively in a team environment, manage pressure, and make quick decisions—skills that are directly applicable in a professional workplace.

Timeline

FCA – FortiGate 7.6 Operator – Self-Paced

11-2025

FortiManager 7.6 Administrator – Self-Paced

10-2025

Technical Support Engineer

Fort Rise Business Solution
01.2025 - Current

IT Support Engineer

Rabwin Industries Private
01.2023 - 01.2025

SSLC - undefined

Dr. V. Genguswamy Naidu Matric Higher Secondary School

Diploma - Computer Engineering

Christ the King Polytechnic College
Prakadeesh STechnical Support