Prakash Basu Singh
ITAsset Manager
Mumbai
Summary
9.5 years of expertise in core asset management and project management, with a strong focus on vendor and operations management. Demonstrated ability to independently prioritize tasks and meet business expectations through a delivery-oriented approach. Effective in managing diverse teams and fostering strong relationships across all levels. Received special recognition award for exceptional performance in recent projects.
Overview
10
10
years of professional experience
4
4
Certifications
4
4
Languages
Work History
IT Asset manager
Wipro Technologies
03.2022 - Current
- As an Information Technology professional committed to maintaining technical skills and up-to-date industry knowledge. Monitoring Hardware lifecycles, mitigating security and data risks. Solutions-oriented with notable success directing a wide range of hardware asset management initiatives while participating in planning and implementation of systems solutions in direct support of business objectives.
- Work with Asset Management tool. (BMC remedy, SCCM, Symphony IT, ManageEngine Asset Explorer, Servicenow)
- Having an asset base of 36000 + assets consist of End point devices, Printers, Network devices and Servers. Supporting over 4650+ user base.
- Implementation of best practices, Implementation of processes as per ITIL framework, ensuring closure of Audit actionable as per standards.
- IT asset and Software Lifecycle (Procurement to Disposal).
- For Exit formalities of End user coordinate with IT management for further IT clearance.
- Coordinated with vendors on sales and repair measures for resolution and reduction of days on market for Below average properties.
- Authorized to approve invoice reimbursement for vendor and preservation company repairs.
- Disposal of Assets (Non-repairable, Non-standard and non-working) and Removal of assets from Inventory with IMACD-D process. Ensuring completion of all process in timely manner.
- Planning and provisioning for procurement of IT Assets/Spares for Stocks, new joiners, additional requirement request received from HR / end users.
- Creating new joiners Email ID, AD ID in active directory
- Streamlined inventory management for increased efficiency in tracking and maintaining hardware resources.
- Assessed the impact of proposed hardware changes on overall system performance, allowing for informed decision-making and timely execution of upgrades.
- Organized training workshops for colleagues on new equipment installations or software updates so employees were familiar with all upgrades made within their workstations.
- Improved hardware performance by implementing advanced diagnostics and troubleshooting techniques.
- Developed comprehensive maintenance schedules to ensure optimal hardware functionality and prevent downtime.
- Provided expert technical support to internal teams by addressing complex hardware-related issues promptly and effectively.
- Evaluated emerging technologies for potential integration into the organization''s existing systems, staying ahead of industry trends and developments.
- Implemented industry best practices for hardware installation, configuration, and maintenance, ensuring consistent performance across the organization.
- Enhanced data security measures through strategic implementation of robust hardware infrastructure components.
- Liaised between engineering departments when working towards a shared goal which required the understanding of both hardware and software components.
- Managed budgets for hardware procurement and maintenance projects, optimizing resource allocation for maximum value.
- Conducted regular audits on hardware assets to identify potential areas of improvement and optimize system performance.
- Designed custom hardware solutions tailored to specific project requirements, resulting in successful project completions.
- Established strong vendor relationships, leading to cost-effective procurement of high-quality hardware components.
- Optimized resource utilization by identifying redundancies in the current system architecture and recommending cost-saving alternatives where applicable.
- Mentored junior staff members, fostering professional growth and enhancing team productivity.
- Led successful migrations from legacy systems to modernized platforms without disrupting ongoing operations or compromising data integrity.
- Tested existing hardware components, recommending necessary upgrades and replacements to meet performance standards.
- Investigated hardware product issues involving materials and software and devised solutions.
- Worked closely with documentation team to provide technical details and participate in review cycles.
- Managed hardware inventory in conjunction with software assets, improving overall efficiency of resource allocation.
- Implemented a centralized repository for software assets to improve accessibility and organization for stakeholders.
- Stayed current with industry best practices, incorporating new strategies into the company''s Software Asset Management processes as appropriate.
- Developed comprehensive reports on software usage trends, helping inform future procurement decisions.
- Advised senior leadership on optimal budget allocations for annual software purchases based on detailed analysis of historical usage patterns.
- Improved software asset management processes by implementing an effective tracking system and maintaining accurate records.
- Collaborated with IT teams to ensure seamless integration of new software solutions into existing infrastructure.
- Conducted regular license reviews with vendors, fostering strong relationships that benefited both parties in negotiating favorable terms for future agreements.
- Analyzed user feedback regarding software applications, recommending improvements or alternatives when necessary to enhance productivity levels within the organization.
- Streamlined license compliance efforts, ensuring all software met legal and contractual requirements.
- Reduced software costs for the company with strategic vendor negotiations and bulk purchasing agreements.
- Coordinated cross-functional teams for efficient deployment and retirement of both hardware and software assets.
- Introduced a proactive approach to Software Asset Management, anticipating needs and mitigating potential risks before they became issues.
- Efficiently resolved technical issues through thorough troubleshooting, analysis, and problem-solving skills.
- Assisted in successfully passing IT audits by maintaining accurate records of changes made within the Active Directory environment.
IT asset Manager
Wipro Technologies limited {Client Site: Trent Limited}
10.2020 - 03.2022
IT asset Manager
Ensure Support Services India Limited {Client Site: Trent Limited}
01.2019 - 09.2020
Zonal Asset Lead
AGS Transact Technologies Ltd {Client Site: Future Group}
12.2016 - 03.2018
- Managing IT asset inventory in excel as well as asset management tool.
- Maintain records and databases containing information (licenses, warranties, IT Hardware Assets)
- Mail monitoring, Call monitoring Asset Related issue of user.
- Having an asset base of 4600 + assets consist of End point devices, Printers, Network devices. Supporting over 2000+ user base.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Trainee Engineer
ASK IT WORLD
09.2016 - 12.2016
- Computer, Maintenance, troubleshooting, Internet problems.
- Installations and maintenance of OS such as Windows and application software's like MS Office, Maintenance of LAN.
- Managed inventory of IT Assets with tracking of internal/external movements of systems and peripherals in Microsoft Excel.
- Installation, Configuration and support of Desktops & laptops and printer.
- Deployment of Symantec Antivirus server Console. This helped the antivirus update automatically in all client machines.
- Taking backups on DAT with Daily & Weekly Backups with Scheduling, which saved a Man Attention by using Symantec VERITAS Backup Exec.
- Outlook configuration client end for MS-Exchange.
- Handling network issue (Wi-Fi, Share drive, FTP connectivity.)
Education
TY B.Com - undefined
Madurai kamaraj University
06.2015
Higher Secondary Certificate - undefined
Maharashtra Board
02.2012
Secondary School Certificate - undefined
Maharashtra Board
03.2010
Skills
Information Technology Infrastructure Library v4
Asset lifecycle management
Process management
Process oversight
Performance metrics evaluation
Performance metrics oversight
Team oversight
third-party management
Hardware sourcing
Expense forecasting
Financial audit defense
Regulatory compliance management
Database configuration management
Management of asset lifecycles
ITAM and SAM solutions ServiceNow and BMC tools Summit knowledge
Jamf and endpoint security
Certification
MS-Office (Word, Excel, Power Point)
Interests
Listening Music
Reading
Playing Cricket
Career Overview
- 7.5 years of expertise in the areas of core Asset Management, Software management, Project Management, Vendor management and Operations Management.
- Ability to work independently and prioritize tasks as per job needs and manage business expectations with a delivery focused approach.
- Strong Team management and motivation skills - managing diverse pressure groups like demanding users and Tech teams.
- Ability to build and maintain strong working relationships with seniors, peers, and subordinates.
- Problem-solving and communication skills with particular emphasis on clear, detailed Business Requirements and Functional specifications as well as reports for management.
- Awarded as an 'In the category - Special recognition' in my latest Program.
Personal Information
- Date of Birth: 1st January 1994
- Gender: Male
- Nationality: Indian
Personal data processing
I hereby declare that above information is correct and complete to best of my knowledge.
Timeline
IT Asset manager
Wipro Technologies
03.2022 - Current
IT asset Manager
Wipro Technologies limited {Client Site: Trent Limited}
10.2020 - 03.2022
IT asset Manager
Ensure Support Services India Limited {Client Site: Trent Limited}
01.2019 - 09.2020
Zonal Asset Lead
AGS Transact Technologies Ltd {Client Site: Future Group}
12.2016 - 03.2018
Trainee Engineer
ASK IT WORLD
09.2016 - 12.2016
TY B.Com - undefined
Madurai kamaraj University
Higher Secondary Certificate - undefined
Maharashtra Board
Secondary School Certificate - undefined
Maharashtra Board