Prakash Chandra Pandey
Pune
Summary
Dynamic and results-driven professional with extensive experience at KPMG, specializing in Microsoft Dynamics 365 and Azure integration solutions. Proven track record in project management and team mentoring, successfully enhancing system performance and user adoption. Adept at creating technical documentation and fostering cross-functional collaboration to achieve project goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
KPMG
Pune
05.2024 - Current
- Developed and implemented power automate for integration
- Trained end users on system usage after implementation is complete.
- Facilitated communication among cross-functional teams in order to achieve deliverables on time.
- Communicated with stakeholders throughout the life cycle of projects.
- Created detailed technical documentation for all developed power automates and plugins, integrations
- Investigated, analyzed, and resolved application-related issues in a timely manner.
- Performed code or flow reviews and enforced software development best practices.
- Modified existing software systems to enhance performance and add new features.
- Mentored junior development professionals to improve coding standards.
- Created project performance reports for management review.
- Facilitated communication between project stakeholders to align expectations and project goals.
Consultant
Atos
07.2023 - 05.2024
- Project Overview: Deutsche Telekom is a German telekom provider headquartered in Bonn. In Digipro project we digitized the manual process using custom module of Dynamics 365. We integrated the Dynamics 365 with Sharepoint and Azure. We used customer service model for creating the case & field service for onsite services.
- Validate the defect scenario raised by business IT team & provide the fix
- Customizing Dynamics 365, Developing Plug-ins, custom workflows & JavaScript code
- Writing Unit test Cases to validate the development tasks or code
- Provide clarification or fix on issue raised by Business via Azure devops
- Handle team of 3-4 resources & mentor them also
- Deutsche Telekom is a German telekom provider headquartered in Bonn. In Digipro project we digitized the manual process using custom module of Dynamics 365. We integrated the Dynamics 365 with Sharepoint and Azure. We used customer service model for creating the case & field service for onsite services.
- Environment/Technology: Visual Studio 2015, XRM Toolbox, CRM Rest Builder, MS CRM SDK 2013, Nuget Package, Ribbon Workbench 2016, Azure Devops, Microsoft Azure, Microsoft Dynamics 365 v9.2
Senior Engineer- Cloud Services & Software
LTI Infotech
06.2021 - 07.2022
- Project Overview: Chubb is a leading global provider of fire safety, security and monitoring solutions headquartered in Ashford, United Kingdom. Chubb FS provided complete fire-safety solutions including fire detection, suppression and extinguishing, training and fire evacuation systems, fire risk assessment, fire prevention training and consulting.
- Validate the defect scenario raised by business IT team & provide the fix
- Customizing Dynamics 365, Developing Plug-ins, custom workflows & JavaScript code
- Writing Unit test Cases to validate the development tasks
- Provide clarification or fix on issue raised by Business via support desk
- Configuring RSO based on conditions provided by business for branches
- Environment/Technology: Visual Studio 2015, XRM Toolbox, CRM Rest Builder, MS CRM SDK 2016, Nuget Package, Ribbon Workbench 2016, Azure Devops, Microsoft Azure, Microsoft Dynamics 365 v9.2
ERP Senior Specialist
NTT Data
04.2021 - 05.2021
- Create POCs for pre sales team
- Environment/Technology: Visual Studio 2015, XRM Toolbox, CRM Rest Builder, MS CRM SDK 2013, Nuget Package, Ribbon Workbench 2016, Azure Devops, Microsoft Azure, Microsoft Dynamics 365 v9.2
Associate Consultant
Wipro
12.2016 - 04.2021
- Project Overview: HP Inc. (also known as HPI) is an American multinational information technology company headquartered in Palo Alto, California, United States. It develops personal computers (PCs), printers and related supplies, as well as 3D printing solutions. In this project we are using Customer Service & Field Service Module of Microsoft Dynamics 365.
- Validate the defect scenario raised by business IT team & provide the fix
- Customizing Dynamics 365, Developing Plug-ins, custom workflows & JavaScript code
- Writing Unit test Cases to validate the development tasks
- Provide clarification or fix on issue raised by Business via support desk
- HP Inc. (also known as HPI) is an American multinational information technology company headquartered in Palo Alto, California, United States. It develops personal computers (PCs), printers and related supplies, as well as 3D printing solutions. In this project we are using Customer Service & Field Service Module of Microsoft Dynamics 365.
- Environment/Technology: Visual Studio 2015, XRM Toolbox, CRM Rest Builder, MS CRM SDK 2013, Nuget Package, Ribbon Workbench 2016, Azure Devops, Microsoft Azure, Microsoft Dynamics 365 v9.2
Education
Master of Technology(Integrated) -
VIT University
Vellore01.2020
Bachelor of Science -
University of Delhi
New Delhi01.2015
Class XII -
ASVJ Sn. Sr. School
New Delhi01.2012
Class X -
SGRR Public School
Muzaffarnagar01.2010
Skills
- Microsoft Dynamics 365 V9
- Microsoft Azure
- Microsoft Dynamics CRM 2016
- Omnichannel
- Resource Scheduling Optimization
- Power Platform
- Integration solutions
- Technical documentation
- Project management
- Team mentoring
- Change management
Certification
- PL-900, Microsoft Power Platform Fundamentals
- Mb-240 MS field Service Functional Consultant
- PL-200 Power Platform Functional Consultant
- MB2-716, Microsoft Dynamics 365 Customization and Configuration
- AZ-900, Microsoft Azure Fundamental
Languages
- English
- Hindi
Personal Information
- Date of Birth: 11/18/95
- Gender: Male
- Nationality: Indian
- Marital Status: Un-married
Professional Summary
Microsoft Dynamics CRM 2016, Microsoft Dynamics 365 V9.0, JavaScript, Customization, Microsoft Azure App Insight, Unified Service Desk (USD), ADX Studio Portal, Woodford Solution, POCs, ITIL process
Timeline
Assistant Manager
KPMG
05.2024 - Current
Consultant
Atos
07.2023 - 05.2024
Senior Engineer- Cloud Services & Software
LTI Infotech
06.2021 - 07.2022
ERP Senior Specialist
NTT Data
04.2021 - 05.2021
Associate Consultant
Wipro
12.2016 - 04.2021
Master of Technology(Integrated) -
VIT University
Bachelor of Science -
University of Delhi
Class XII -
ASVJ Sn. Sr. School
Class X -
SGRR Public School
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