Summary
Overview
Work History
Skills
Work Preference
Timeline
CustomerServiceRepresentative
Open To Work

Prakash Mandal

New Delhi

Summary

Dynamic Customer Support Consultant with a proven track record at Freed, excelling in complaint resolution and CRM software utilization. Adept at building strong client relationships and implementing effective sales strategies, I leverage problem-solving skills to enhance customer satisfaction and drive business success.

Overview

1
1
year of professional experience

Work History

Customer Support Consultant

Freed
Delhi
01.2026 - 03.2026
  • Assisted customers with inquiries and product information.
  • Resolved customer complaints through effective communication and problem-solving.
  • Documented customer interactions using CRM software for tracking purposes.
  • Provided feedback to management on common customer concerns and suggestions.
  • Handled return requests and exchanges according to company policies.
  • Educated customers on product features and benefits during consultations.

Sales Executive

Insurance
Delhi
03.2025 - 12.2025
  • Developed strong relationships with clients to understand their insurance needs.

Skills

  • Customer relationship management
  • CRM software utilization
  • Complaint resolution strategies
  • Product knowledge development
  • Sales strategy implementation
  • Problem solving
  • Time management

Work Preference

Job Search Status

Open to work

Work Type

Part TimeFull TimeContract WorkGig Work

Location Preference

RemoteOn-SiteHybrid

Salary Range

₹16000/hr - ₹28000/hr

Timeline

Customer Support Consultant

Freed
01.2026 - 03.2026

Sales Executive

Insurance
03.2025 - 12.2025
Prakash Mandal