Prakash Ramasamy

• Having more than 16+years IT Professional of application consultant / production support / implementation / testing / deployment experience in the Banking Domain
• Expertise in Build and Release Management Managing the entire deployment life cycle from infra teams, release management, build management, incident management, and change management.
• Excellent in handling L2 and L3 level issues, problem-solving skills, monitoring, process improvement, and automation also involved in client calls, done several deployments, resolving the tickets to ensure system availability as per multiple Service Level Agreements (SLA).
• Production Application Support to Managing Capacity Monitoring, Server Patching, and Production deployments in terms of software deliveries and overnight activities.
• Working experience in managing Bank-wide RDR, BCP, and Server OS patch coordination/scheduling activities.
• Good knowledge of AWS EC2, EBS, S3, IAM, RDS, ELB, ELK, ASG, R53, etc., for installing configuring, and troubleshooting on various Amazon images and also Implementing continuous delivery framework using Git, Jenkins, Docker, Kubernetes, Amazon S3, Amazon Web Services (AWS).

• ITIL 4 Foundation Certificate in IT Service Management by Axelos
• Oracle Database SQL Certified Associate by Oracle Corporation
• Java 1.5 Sun Certified Java Programmer(SCJP1.5) Sun Microsystems Inc

Senior Consultant

Zenith InfoTech Private Limited., Singapore.,(Client United Overseas Bank Limited (UOB))

Business Internet Banking Plus (BIB Plus)

Day to day Production Support for BIB Plus application issues across Countries SG/HK/CN/ID/MY.

Build automated shell scripting for check site reliability for proactive, process improvement monitors application and transaction details.

Clarify the issue/query raised by the customer and Support Control-M jobs used in the BIB Plus application.

Will check the log file and database when a customer raises an issue. If it's an application bug coordinate with vendors to fix the issue.

UNIX Shell scripting - For daily health checks for application reliability, and deployment automations, Connect-Direct file exchanges to non-UNIX platforms such as AS400, IBM Mainframes, etc.

Coordinating with vendors for source code review and building the application.

Involved in compiling the codes and deployment in the application server using IBM Rational Clear Case and Clear Quest.

Support production BIB Plus application and apply patches if required.

Build and deployment process in staging and production servers.

Unit testing and integration testing.

Senior Consultant

Zenith InfoTech Private Limited., Singapore.,(Client United Overseas Bank Limited (UOB))

Business Internet Banking(BIB)

Involved in configuring SIT, UAT, and Production environment setup.

Installation and configuration of web servers, web logic, and application servers.

Build automated shell scripting for checks site reliability for proactive, process improvement monitors application and transactions details

UNIX Shell scripting - For daily health checks for application reliability, and deployment automations, Connect-Direct file exchanges to non-UNIX platforms such as AS400, IBM Mainframes, etc.

Coordinating with vendors for source code review and building the application.

Involving in compiling the codes and deploying them in the application server using IBM Rational Clear Case and Clear Quest.

Support production BIB application and apply patches if required.

Building and deployment process in staging and production servers.

Unit testing and integration testing. Bug fixing in SIT and UAT.

Senior Software Engineer

Velocity Technologies, Chennai.,(Client M/s. Jodie De Vivre, San Francisco, USA))

Resort Bulletin Systems

Getting requirements and clarifications from clients.

Was involved in the development of core Business modules.

Developing Java, Servlet, and JSP as per requirement.

Developed Java for Database Connection and Report.

Senior Software Engineer

Lionbridge Technologies Private Limited, Chennai.,(Client Merck &Co., Inc., USA)

Resource Ordering Made Easy (ROME)

Worked as a team and Involved in development design and documentation.

Understanding the requirements of the Business Team.

Developed Java-based reads the response (XML), parses it, and updates the corresponding transaction status and details in the ROME database.

Handling live issues, bug fixing, and enhancements.

Involved in Client interaction and have won appreciation from clients.

Involved in analysis of the USHH, MVD, PR.

IT Associate

SolutionNET India Private Limited, Chennai.,(Client HDFC Bank, Mumbai)

Enet Enhancement & Maintenance

Requirement analysis, design, development, testing, documentation, implementation, and client support.

Development, Design, Testing, and Documentation.

Handling live issues, bug fixing, and enhancements.

Developed Adapters for the end User.

Developer

IT gene Integrated Software Development, Kumbakonam.,(Client Visual Design Integration Group)

Mailx User Agent

Handling Client Requirements and Problem Analysis.

Document Preparation.

Minutes of Meeting.

Code Development and Testing.

• Passport Number: 6249466 Valid thru 01 Dec 2026
• Date of Birth: 04/20/1977
• Nationality: Indian
• Marital Status: Married

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