Prakash S
Chennai, Tamilnadu,
Summary
Results-driven and customer-focused Bank Manager with 12 years of progressive experience in retail, Digital and commercial banking. Proven track record in branch operations management, technical support, team leadership, sales growth, and regulatory compliance. Strong interpersonal and decision-making skills with a passion for delivering top-tier financial services and driving organizational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Middle Management Grade Scale - III
CANARA BANK
Chennai
05.2025 - Current
- Oversaw daily operations of the branch, ensuring efficiency and compliance with company policies.
- Streamlined workflows and implemented operational improvements, reducing costs and enhancing service delivery.
- Developed and executed strategies to achieve and exceed branch sales targets.
- Identified new business opportunities and partnerships to expand customer base.
- Maintained high levels of customer satisfaction through prompt issue resolution and service excellence.
- Built relationships with key clients and stakeholders.
- Managed branch budgets, monitored expenses, and ensured profitability.
- Ensured branch adhered to all regulatory and internal compliance requirements.
- Contributed to regional and corporate-level strategic planning.
Middle Management Grade Scale - III
CANARA BANK
Erode
04.2021 - 06.2024
- Conducted routine and special inspections focusing on credit administration, documentation, and branch operations.
- Reviewed and analyzed financial and operational records for accuracy and compliance with bank policies.
- Assisted in drafting comprehensive inspection reports and presenting key findings to senior management.
- Participated in central bank audit preparedness and follow-up actions.
- Monitored adherence to KYC/AML norms and recommended corrective actions for non-compliance cases.
Middle Management Grade Scale - II
CANARA BANK
DHARMAPURI
05.2017 - 04.2021
- Directed full-service branch operations including lending, compliance, customer service, and cash management.
- Trained and mentored a team of 5 staff members.
- Strengthened customer relationships, resulting in a 26% increase in total branch business.
- Streamlined branch processes, reducing customer wait time.
Junior Management Grade Scale - I
CANARA BANK
CHENNAI AND SALEM
05.2013 - 05.2017
- Supported the branch manager in supervising operations and driving branch growth initiatives.
- Facilitated loan applications and conducted credit assessments, improving approval accuracy and turnaround time.
- Spearheaded local marketing efforts that led to a 10% increase in new account openings.
Education
B TECH - INFORMATION TECHNOLOGY
B S ABDUR RAHAMAN CRESCENT ENGINEERING COLLEGE
CHENNAI, IndiaHIGHER SECONDARY SCHOOL - COMPUTER SCIENCE
P S MATRIC HIGHER SECONDARY SCHOOL
MYLAPORE CHENNAI, IndiaSenior Secondary School - MATHS AND SCIENCE
KENDRIYA VIDYALAYA CLRI
CHENNAI, IndiaSkills
- Data driven Decision Making
- Risk Mitigation Planning
- Strategic Planning and Execution
- Operational Efficiency Optimization
- Target setting and achievement
- New Business Acquisition
- High Net-Worth Individual (HNI) Relationship Management
- Customer Retention Strategies
- Branch Operations Management
- Loan Processing & Approvals
- Regulatory compliance
- Branch profitability Analysis
Certification
JAIIB, INDIAN INSTITUTE OF BANKING AND FINANCE, 07/01/15
Personal Information
- Date of Birth: 08/25/88
- Gender: Male
- Nationality: India
Open To Relocate
True
Languages
English
Proficient
C2
Hindi
Elementary
A2
Tamil
Intermediate
B1
Timeline
Middle Management Grade Scale - III
CANARA BANK
05.2025 - Current
Middle Management Grade Scale - III
CANARA BANK
04.2021 - 06.2024
Middle Management Grade Scale - II
CANARA BANK
05.2017 - 04.2021
Junior Management Grade Scale - I
CANARA BANK
05.2013 - 05.2017
B TECH - INFORMATION TECHNOLOGY
B S ABDUR RAHAMAN CRESCENT ENGINEERING COLLEGE
HIGHER SECONDARY SCHOOL - COMPUTER SCIENCE
P S MATRIC HIGHER SECONDARY SCHOOL
Senior Secondary School - MATHS AND SCIENCE
KENDRIYA VIDYALAYA CLRI