Prakhar Awasthi
Kanpur
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
French Language Expert
WNS - Denali
Gurgaon
12.2022 - Current
- Identified and resolved customer needs promptly and efficiently
- Monitor team performance and take appropriate action to ensure success.
- Developed training programmers for new hires, harnessing expertise to create relevant materials and guides.
- Researched issues and compiled reports, presentations and summaries from data
- Trained and mentored junior administrative team members in procedures.
- Sat in on meetings, hearings and conferences to document activities.
Relationship Manager
Mahindra
luckhnow
07.2022 - 12.2022
- Maximized sales opportunities by determining and standardising best practices
- Addressed and resolved customer complaints in efficient, effective and timely manner
- Used creativity, strategic thinking and knowledge of current market trends to target and build relationships with potential customers
- Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships
- Built strong and positive relationships with customers by staying polite and helpful throughout interactions
- Created marketing materials and presentations for prospective clients.
HR Intern
Greenbhumi
02.2022 - 07.2023
- Used outstanding time-management abilities to consistently complete work within assigned deadlines
- Checked candidate criteria against job posting benchmarks, categorizing eligibility.
- Conducted reference checks on prospective candidates.
Education
MBA - Marketing And Human Resource
PSIT Kanpur
Kanpur07-2023
B.Sc. -
Chhatrapati Shivaji Maharaj College Kanpur
07-2020
Senior Secondary - ISC -
01.2017
Secondary - ICSE -
01.2015
Skills
- Computer Skills: Microsoft Office, MS-Excel, MS-PowerPoint
- Strengths: Team liaison
- Good Communication Skills
- Ready to take responsibility
- Quick Learner
- Good Interpersonal Skills
- Digital learning platforms
- Online marketing and advertising
Diplomas Certificates
- Completed B1 certificate level in French Language
- Data Analysis with Excel Pivot Udemy (2022)
- Google Digital Marketing Google (2022)
Personal Qualifications
- M.B.A. in H.R., PSIT Kanpur, 2021-2023
- B.Sc., Chhatrapati Shivaji Maharaj College Kanpur, 2017-2020
- Senior Secondary - ISC, 2017
- Secondary - ICSE, 2015
Personal Information
Nationality: INDIAN
Languages
- French (Full Professional Proficiency)
- English (Full Professional Proficiency)
- Hindi (Native or Bilingual Proficiency)
Disclaimer
I hereby declare that the above information is correct and true to the best of my knowledge and belief.
Timeline
French Language Expert
WNS - Denali
12.2022 - Current
Relationship Manager
Mahindra
07.2022 - 12.2022
HR Intern
Greenbhumi
02.2022 - 07.2023
MBA - Marketing And Human Resource
PSIT Kanpur
B.Sc. -
Chhatrapati Shivaji Maharaj College Kanpur
Senior Secondary - ISC -
Secondary - ICSE -
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