AI/ML Engineering Manager with 15+ years of experience deliverin
Prakhar Kumar
Manager AI/ML Engineering
Gurgaon,HR
Summary
Dynamic, techno-functional AI/ML Engineering Leader with 15+ years of experience designing, architecting, and delivering production-grade AI, Generative AI, and Intelligent Automation systems at scale across healthcare and financial services.
Overview
15
15
Work History
Software Engineering Manager (AI/ML) / Tech-Functional Lead
Optum Global Solution Pvt Ltd
Gurgaon
03.2019 - Current
- Designed and deployed enterprise-scale RAG-based Generative AI platforms using GPT and LangChain.
- Architected LangGraph-based agentic workflows with multi-agent orchestration.
- Built BERT-powered semantic matching and classification solutions.
- Led ML model development using Python, Scikit-learn, XGBoost, and Random Forest.
- Established AI governance, HITL validation, and CI/CD pipelines.
- Managed stakeholder communication, technical scoping, and budget tracking.
RPA Consultant & AI/ML Integrator
JP Morgan & Chase
Hyderabad
06.2018 - 03.2019
Software Engineering Analyst
Cognizant Technology Solution Pvt. Ltd
Hyderabad
01.2017 - 06.2018
Senior Software Engineer / Tech Lead
Accenture Services Pvt. Ltd
Gurgaon
07.2015 - 01.2017
Education
Bachelor of Engineering - Computer Science & Engineering
01.2010
Skills
- Agentic AI
- LangGraph
- LangChain
- CrewAI
- MCP
- RAG
- Multi-Agent Systems
- Prompt Engineering
- Hallucination Mitigation
- Human-in-the-Loop AI
- AI Governance
- LLMOps
- NLP
- Transformers
- BERT
- TensorFlow
- Scikit-Learn
- Deep Learning
- Supervised & Unsupervised Learning
- Azure OpenAI
- Azure AI Search
- Vertex AI
- Docker
- CI/CD
- REST APIs
- Python
- FastAPI
- Flask
- C#
- SQL
- NET Core
- ChromaDB
- MongoDB
- Semantic Search
- Embeddings
- Similarity Search
Leadership Functional Highlights
- 15+ Years of Digital Transformation across healthcare and financial services.
- Cross-Functional Team Management of AI Engineers, Architects, Developers, and stakeholders.
- Techno-Functional Delivery using Agile, DevOps, technical assessments, and cost-benefit analysis.
- Operational Excellence leveraging PMP and Lean Six Sigma methodologies.
Core Skills
Agentic AI, LangGraph, LangChain, CrewAI, MCP, RAG, Multi-Agent Systems, Prompt Engineering, Hallucination Mitigation, Human-in-the-Loop AI, AI Governance, LLMOps, NLP, Transformers, BERT, TensorFlow, Scikit-Learn, Deep Learning, Supervised & Unsupervised Learning, Azure OpenAI, Azure AI Search, Vertex AI, Docker, CI/CD, REST APIs, Python, FastAPI, Flask, C#, SQL, .NET Core, ChromaDB, MongoDB, Semantic Search, Embeddings, Similarity Search
Selected Projects
- HiTrust Framework Compliance Mapping
- HR Requisition Quality Check & Validation Pipeline
- BVT Agentic Automation Framework
- Healthcare Claim Triage Platforms
Certification
· IBM Machine Learning Professional Certificate
· PL 900 & PL 500 , 2024 AHM 250 , 2024
· Project Management Professional - PMP, 02/2023
· Advanced Certified Scrum Product Owner, 12/2022
· Lean Six Sigma Black Belt, 10/05/2020
· Scrum Master (CSM), 12/08/2020
· Advanced level 3 UiPath Certification, 01/20/2019
· MCSD 70-486(Developing ASP.NET MVC Web Applications), 05/28/2016
· MCSD 70-487(Developing Microsoft Azure and Web Services), 04/23/2016
· MCSD 70-80(Programming in HTML5 with JavaScript and CSS3), 03/05/2016
· MCP 70-532(Developing Microsoft Azure Solutions), 02/17/2016
· MCTS 70-536(TS: Microsoft .NET Framework – Application Development Foundation), 07/30/2012
Languages
English
Advanced (C1)
Accomplishments
- Led the successful delivery of multiple enterprise AI/ML and Generative AI initiatives, managing cross-functional engineering teams from solution design through production deployment.
- Designed and implemented Retrieval-Augmented Generation (RAG) and Agentic AI solutions using LLMs, improving document intelligence, knowledge retrieval, and business process automation.
- Built AI-powered applications leveraging Azure OpenAI, AWS Bedrock, LangChain, LangGraph, Python, and FastAPI, enabling scalable and secure enterprise AI adoption.
- Architected intelligent document processing solutions that automated extraction of information from unstructured documents, significantly reducing manual effort and improving processing accuracy.
- Led the modernization of automation platforms by integrating AI capabilities with enterprise workflows, resulting in improved operational efficiency and faster turnaround times.
- Established engineering best practices for AI application development, including prompt engineering, vector search, secure API design, PII protection, prompt injection mitigation, RBAC, audit logging, and model governance.
- Mentored and guided engineering teams in AI/ML technologies, fostering technical excellence, code quality, and successful project delivery.
- Successfully collaborated with business stakeholders, product owners, and technology leaders to translate complex business requirements into scalable AI solutions aligned with organizational goals.
- Delivered cloud-native AI solutions using Azure and AWS services, ensuring scalability, security, and high availability in production environments.
- Drove innovation by evaluating and adopting emerging AI technologies, including LLMs, multi-agent systems, and enterprise AI frameworks, accelerating the organization's Generative AI capabilities.
Quote
Transforming business challenges into intelligent AI solutions through innovation, leadership, and engineering excellence.
Timeline
Software Engineering Manager (AI/ML) / Tech-Functional Lead
Optum Global Solution Pvt Ltd
03.2019 - Current
RPA Consultant & AI/ML Integrator
JP Morgan & Chase
06.2018 - 03.2019
Software Engineering Analyst
Cognizant Technology Solution Pvt. Ltd
01.2017 - 06.2018
Senior Software Engineer / Tech Lead
Accenture Services Pvt. Ltd
07.2015 - 01.2017