Aaryan Upadhyay
Gurgaon
Summary
Dynamic Executive with a proven track record at Indigo Airlines, specializing in strategic planning and operational management to enhance business efficiency and profitability. Expertise in forecasting and communication has driven innovative processes and effective team leadership, consistently exceeding organizational goals. A strong commitment to fostering creativity has resulted in substantial productivity gains across the company.
Overview
3
3
years of professional experience
Work History
Executive
Indigo Airlines
Gurgaon
04.2024 - Current
- Guided creation and implementation of new approaches to secure enduring company success.
- Executed routine updates on systems, allowing pilots to remain prepared for flights.
- Managed tracking of expirations while aligning with teams to implement plans.
- Discovered ways to streamline workflows and enhance efficiency.
- Collaborated with top management to address unsatisfactory pilot performances during training and checks.
- Developed innovative strategies to streamline workflow.
Marketing Associate
AKC International
Agra
01.2022 - 02.2024
- Enhanced brand visibility through region-specific campaigns.
- Leveraged data-driven insights to synchronize team marketing goals.
- Facilitated customer engagement through online discussions.
- Oversaw performance metrics for marketing initiatives.
- Examined customer insights to enhance engagement strategies.
- Enhanced corporate branding aligned with global initiatives.
- Generated comprehensive marketing datasets tailored to specific research project requirements.
- Collaborated with marketing team to create targeted promotions and strategic campaigns.
Service Advisor
British Airways
GURUGRAM
02.2023 - 01.2024
- Engaged with customers courteously, providing expert attention to their needs.
- Facilitated communication with customers to ensure comprehensive issue resolution.
- Handled incoming calls from potential customers seeking quotes and service details.
- Delivered key information on services and products to assist customers in decision-making.
- Informed customers regarding possible service upgrades, new services, and account modifications.
- Addressed and settled customer issues promptly and professionally.
- Raised customer satisfaction by efficiently addressing inquiries.
- Promoted supplementary products when suitable.
Education
MBA - Marketing & HR
ICFAI University
Dehradun02-2022
BBA - Financial Accounting
Christ Church College
Kanpur04-2020
Skills
- Strategic planning
- Forecasting
- Meeting Coordination
- Process Execution
- Operations oversight
- Documentation Preparation
Languages
Hindi
First Language
English
Advanced (C1)
C1
Hobbies
- Reading self development books.
- Fitness and exercise.
- Listening to music.
Timeline
Executive
Indigo Airlines
04.2024 - Current
Service Advisor
British Airways
02.2023 - 01.2024
Marketing Associate
AKC International
01.2022 - 02.2024
MBA - Marketing & HR
ICFAI University
BBA - Financial Accounting
Christ Church College
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