Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic
Prithvi Singh Mann

Prithvi Singh Mann

Jaipur

Summary

Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology and program management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Executive

KPMG India
Gurgaon
01.2023 - Current
  • Organized and facilitated regular meetings with senior management teams.
  • Collaborated with other departments in the organization to develop strategic plans.
  • Prepared presentations for internal and external stakeholders.
  • Designed training programs for new employees on executive level topics.

Guest Relations Executive

Hyatt Regency Pune
Pune
08.2020 - 01.2021
  • Greeted and welcomed guests upon arrival to ensure a positive first impression.
  • Assisted guests with check-in, check-out, and other inquiries in a timely manner.
  • Provided exceptional customer service to all guests throughout their stay.
  • Maintained an up-to-date knowledge of hotel services, facilities, and amenities.
  • Resolved guest complaints in a professional and courteous manner.
  • Ensured that front desk operations ran smoothly and efficiently on a daily basis.
  • Created detailed reports regarding guest relations activities on a weekly basis.

Intern

Trident BKC
Mumbai
07.2018 - 01.2019
  • Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
  • Processed payments from customers for room charges and incidentals.
  • Assisted with room reservations, changes and cancellations.
  • Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
  • Maintained daily records of room availability and rates.
  • Provided information about the hotel's amenities, services and surrounding areas to guests.
  • Resolved customer complaints in a timely manner while following company policies and procedures.
  • Ensured that all guest requests were met promptly, courteously and efficiently.

Education

MBA - Human Resources Management

Amity University
Jaipur
07-2023

BHM -

Manipal University
Jaipur
03-2019

High School Diploma -

St. Anselm's North City School
Jaipur
03-2013

Skills

  • Public Speaking
  • Strategic Objective Execution
  • Staff Training
  • Effective Communication
  • Strategic Planning
  • Talent Management And Staffing
  • Training And Development
  • Change Implementation
  • Training Methods
  • Interpersonal Skills

Affiliations

  • Basketball
  • Travelling
  • Moto-Vlogging

Accomplishments

  • "Pat on the back" award at KPMG India
  • CRC Co-ordinator at Amity University Jaipur
  • Kudos Certificate at Trident BKC
  • Trainee of the month at Trident BKC

Certification

  • Lean Management
  • Tableau Certification
  • Six Sigma Green Belt Certification
  • Advanced Excel Certification
  • PowerBI certification

Languages

Hindi
First Language
English
Advanced (C1)
C1
French
Intermediate (B1)
B1

Timeline

Executive

KPMG India
01.2023 - Current

Guest Relations Executive

Hyatt Regency Pune
08.2020 - 01.2021

Intern

Trident BKC
07.2018 - 01.2019

MBA - Human Resources Management

Amity University

BHM -

Manipal University

High School Diploma -

St. Anselm's North City School

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Prithvi Singh Mann