Monitored AS/400 system performance and troubleshooted potential issues.
Performed routine system checks and preventive maintenance tasks.
Provided admin technical support to end-users, resolving basic system and application issues.
Logged and tracked user-reported issues.
Creating and managing user profiles, and troubleshooting issues.
Provided support for printer-related issues.
Managing regular system backups and ensuring data integrity.
Assisted senior administrators in data recovery processes, as needed.
Provided basic support for applications running on the AS/400 platform.
Maintained accurate records of system issues and resolutions in a ticketing system, ITIL Process.
Education
Advance Certification - Data Science
IIIT-Bangalore
11-2023
B.Sc. Honors - Electronics
Sri Venkateshwara College
07-2018
Skills
DB2 SQL
AS400 Administration
HMC management
Journal/User Management
Robot
QEDD
Save and Restoration
BRMS
Python
Certification
IBM i Ready, IBM
Languages
English
First Language
German
Beginner
A1
Accomplishments
Coding Lead, Robotics Society, Svc (University Of Delhi), Secured winning positions in various Robotics' (Inter-Uni) competitions across Delhi and Outside, as a part of ROBOTICS SOCIETY, SVC(DU)
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