PRAMITA GHOSH
Bengaluru
Summary
Strategic and forward‑looking Senior Systems Engineer with over 10 years of experience designing, architecting, and deploying scalable enterprise applications on the Salesforce platform. Recognized for deep expertise in Lightning Web Components (LWC), Apex, complex API integrations, and Managed Packages (Apttus/Conga CLM, DocuSign). Pioneering the integration of Generative AI within Salesforce by leveraging Agentforce, Google Gemini, and AI coding assistants to accelerate delivery and automate complex business logic. Proven track record of spearheading end-to-end cloud migrations, elevating org security, and engineering resilient backend architectures blending Salesforce with Java-based systems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Systems Engineer
Cadence Design Systems India Pvt. Ltd.
07.2023 - Current
- Architected Customer Support Portal (Experience Cloud): Led the design and development of Cadence's customer-facing support portal (ASK) using Salesforce LWR. Engineered a secure, Java-based backend servlet integrated via iframe to render multi-format content (native HTML, embedded PDF, Vidyard/Limelight video) from scratch.
- Pioneered AI-Driven Automation: Designed and shipped a highly innovative quote-to-PO validation tool using Salesforce Agentforce and Google Gemini 2.0 Flash. Enabled natural language processing for PDF comparisons, automating the detection of discrepancies in commercial/logistics terms and significantly reducing manual review times.
- Enterprise eSignature Process Migration: Led the end-to-end migration of organizational eSignature workflows from Adobe EchoSign to DocuSign. Managed complete Salesforce integration using DocuSign Apps Launcher, Conga Docusign, and the Apex Toolkit to automate document generation and submission across Conga CLM/CPQ, and internal applications. Additionally, streamlined access management and provisioning by deploying OKTA SCIM integration for new user onboarding.
- Partner Portal Engineering: Built a comprehensive LWC-based Partner Portal, streamlining Opportunity and Account management while enabling dynamic product pricing against complex price books to auto-generate Purchase Orders.
- Security Posture Enhancement: Conducted rigorous security audits and addressed deep system vulnerabilities, successfully elevating the Salesforce Org Health Score from 50% to 76%.
Senior Software Engineer
Simpsoft Solutions Pvt. Ltd.
04.2016 - 07.2023
- System Integration & Search Optimization: Developed public search APIs and implemented parallel runtime processing to support both Coveo and GSA enterprise search engines. Successfully resolved complex enterprise shadow authentication challenges using Java Servlets.
- CLM & Identity Access Management: Developed core pricing features for Single User Licensing in Apttus/Conga CLM. Engineered automated e-commerce registration flows and implemented robust OKTA key-based authentication for the COS Learning Management System.
- Data Privacy (GDPR) Compliance: Analyzed and secured Personally Identifiable Information (PII) within Unified Registration & CLM modules by engineering generic programmatic logic to identify and mask PII in denormalized fields.
- Custom Tooling & Data Architecture: Built "PCopy," a high-performance Java/Ant command-line data migration tool. Utilized Salesforce Metadata and REST APIs to ensure secure, referentially intact data and attachment transfers across Salesforce environments.
- Advanced Analytics & Reporting: Created dynamic Einstein Analytics (Tableau) dashboards calculating and forecasting opportunity revenue 12 quarters into the future, providing executives with comprehensive sales visibility.
- Sales Commission Tool: Built Object Models and middle-tier APIs using Java, Spring, Hibernate, and Apache Tomcat for an internal Sales Commission Tool.
- Progressed from Software Engineer to Senior Software Engineer over 7 years
Education
M.Tech. - Computer Science & Engineering
Calcutta University
06-2015
Post B.Sc. B.Tech - Computer Science & Engineering
Calcutta University
01-2013
B.Sc. - Physics
Calcutta University
01-2010
Skills
Salesforce Ecosystem: LWC, Aura, Apex, Triggers, Experience Cloud (LWR), Flows, Metadata/Tooling/SOAP APIs, Salesforce Security Model,Connected Apps, Einstein Analytics (Tableau CRM)
AI Integration & Tools: Agentforce, Salesforce MCP server, Cursor AI, GitHub Copilot, Google Gemini 20 Flash
Enterprise Integrations: DocuSign, Conga/Apttus CLM, Coveo Enterprise Search, OKTA
Languages & Web: Apex, Java, Python, JavaScript (ES6), HTML5, CSS3, Bootstrap, SOQL, SOSL, PlantUML
DevOps & Framework: Git, SVN, Ant, Salesforce DX, CI/CD pipelines, Data Loader, Spring Boot
Certification
- Salesforce Certified Agentforce Specialist, 2025
- Salesforce Certified AI Associate, 2024
- Salesforce Certified Platform App Builder, 2023
- Salesforce Certified Platform Developer II, 2021
- Salesforce Certified Platform Developer I, 2019
- Salesforce Administrator, 2016
Timeline
Senior Systems Engineer
Cadence Design Systems India Pvt. Ltd.
07.2023 - Current
Senior Software Engineer
Simpsoft Solutions Pvt. Ltd.
04.2016 - 07.2023
M.Tech. - Computer Science & Engineering
Calcutta University
Post B.Sc. B.Tech - Computer Science & Engineering
Calcutta University
B.Sc. - Physics
Calcutta University