To work in a challenging and fast paced environment, leveraging my current knowledge and fostering creativity, with many learning opportunities.
Overview
15
15
years of professional experience
Work History
Key Account Manager
KOTAK MAHINDRA BANK
PUNE
09.2021 - Current
Developed and implemented key account plans to meet customer needs and increase company profitability.
Managing a team of 8 Corporate Salary Account Managers.
Identified new opportunities for growth within existing accounts, as well as potential new customers.
Conducted meetings with clients to discuss their objectives, challenges, and strategies.
Provided regular reports on account activity and performance metrics to stakeholders.
Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
Responsible for the Relationship Value of the book managed by the unit & also for all round growth of each team member
Sales Manager (Corporate Salary Group)
ICICI BANK
Pune
11.2009 - 09.2021
To understand the offer/arrangement made to the Corporate by the bank
To ensure that all accounts signed up with the corporate get salary credits.
Ensure contact with key people at the corporate
Deepening of the salary relationship-new account acquisition and value build up in existing accounts
Ensure that all corporates are migrated on to CIB Bulk salary upload system
Part of a team handling a large volume (around 10K+) of salary accounts per month
Adding value to the audit queries by providing key observations to seniors
Perform a range of sales activities including, Service Camps, Promotional Activities authorizing of account opening forms, performing non-discrepancy checks for KYC
Streamlined account opening processes-both pre and post through introduction of new forms, techniques to improve turn around time of activities
I have maintained an open and free environment in the office where any team member from department has access to all the people and procedure documents
Education
M.Com -
Pune
Pune
01.2007
B.Com -
Pune
Pune
01.2005
HSC -
Pune
Pune
01.2002
SSC -
Pune
Pune
01.2000
Skills
C
C
VB
Oracle
Tally
DTP
PGDIT
MS-CIT
Hobbies and Interests
Reading
Sports
Tracking
Disclaimer
I hereby declare that all the information given above is true to the best of my knowledge.