Pramod J
Presales Consultant
Bangalore
Summary
Technical Presales and Customer Experience professional with nearly 3 years of experience supporting enterprise solution sales. Skilled at translating technical capabilities into business values. Drove a 35% increase in sales conversions through solution-focused demonstrations, improved client satisfaction by 25% through personalized engagement, reduced proposal turnaround time by 40%, and contributed to 20% market growth by identifying and developing new business opportunities.
Overview
3
3
years of professional experience
4
4
Certifications
Work History
Inside Product Specialist 2
Dell Technologies
01.2023 - 08.2023
- Planned and executed technical storage solutions for over 40 deals, generating $19.6 million in revenue, and increasing revenue by 20%.
- Implemented asset health checks and post-sales services, retaining customers, and upgrading legacy storage with software-defined infrastructure.
- Conducted data collection and analysis using Power BI, creating dashboards, and adapting to new technologies.
- Identified and executed upselling and cross-selling opportunities based on customer needs.
- Collaborated with stakeholders to enhance customer success, improve sales, and develop product roadmaps.
- Delivered solutions on time with cross-functional teams, resulting in an 18% increase in customer satisfaction.
Associate Sales Engineer Analyst
Dell Technologies
01.2021 - 01.2023
- Optimized data center solutions for Central America, aligning storage configurations with business needs.
- Cut customer escalations by 10% through proactive asset and service request management.
- Boosted team performance by 25% with interactive dashboards for utilization and KPI monitoring.
- Led organizational culture initiatives and technical training as Cultural Ambassador.
- Mentored and managed new team members, and organized activities, earning recognition for dedication.
Digital Marketing Associate
The Ally
06.2020 - 08.2020
- Executed social media campaigns and supported outreach efforts through cold calling and email marketing to generate leads and improve customer engagement.
- Identified and implemented cost-effective marketing strategies to promote products while maintaining strong market visibility within budget constraints.
Education
B.E. - Electronics and Electricals Engineering
BMS College of Engineering
Bangalore01-2020
Skills
Pre-Sales Engineering
Solution Design
Technical Presentations
Product Demonstrations
Requirements Analysis
Proposal Development
Proof of Concept
Stakeholder Management
RFPs,RFIs & RFQs
Data Analytics
Project Management
Power BI
Tableau
XML
MS Office Suites
Python
Accomplishments
Team Deal Status Dashboard (Dell Technologies)
Description: - Designed and implemented an interactive Microsoft Power BI dashboard to continuously track customer asset health and performance across defined time intervals, integrating it with team-wide utilization metrics, contribution levels and KPIs.
Certification
Specialist in Technology Architecture, Midrange Storage Solutions V 2.0
Interests
Fitness training, Motorsport aficionado, Nutrition consultant, Self-taught video editor, Cinema enthusiast
Timeline
Inside Product Specialist 2
Dell Technologies
01.2023 - 08.2023
Associate Sales Engineer Analyst
Dell Technologies
01.2021 - 01.2023
Digital Marketing Associate
The Ally
06.2020 - 08.2020
B.E. - Electronics and Electricals Engineering
BMS College of Engineering