Pramod Jagadev
Bengaluru
Summary
Insurance Sales & Team Leadership professional with 7+ years of experience in driving sales , managing teams, developing business, and achieving targets. Skilled in sales strategy, team performance management, customer relationship management, and business growth. Strong track record of motivating teams, improving productivity, and delivering results in a competitive sales environment.
Overview
4
4
Languages
1
1
Certification
7
7
years of professional experience
Work History
Team Leader, Sales Operations
Policybazaar Insurance Brokers Pvt Ltd
Bengaluru, India
12.2024 - Current
- Monitored sales leads and conversions, motivating and incentivising teams to continue increased business.
- Conducted regular performance reviews, providing constructive feedback and personal development plans.
- Worked with other managers and partners to provide coaching and technical support to agents and reach goals.
- Prepared detailed sales reports for senior management, highlighting achievements and areas for improvement.
- Led sales team to exceed quarterly targets through effective coaching and performance monitoring.
- Reduced overall team attrition by 15% in six months through regular one-on-one coaching and targeted action plans.
- Decreased unplanned shrinkage by 3% by implementing real-time schedule adherence monitoring tools.
Team Leader, Sales Operations
Indus Health Plus Pvt Ltd
Pune, India
10.2022 - 09.2024
- Created and implemented monthly KPI targets, driving team motivation and morale to achieve them.
- Organised weekly team meetings to review performance metrics, setting clear objectives to motivate and drive sales team towards excellence.
- Managed team rotas to ensure optimal staffing levels during peak and off-peak hours.
- Coordinated with marketing department to develop promotional activities, significantly increasing customer engagement and sales conversion rates.
Customer Service Representative
Teleperformance India
Pune, India
09.2019 - 10.2022
Education
B.Tech - Electrical Engineering
Shivaji University
Kolhapur, IN-MH01-2026
DIPLOMA - Electrical & Electronics Engineering
BTPS Polytechnic Stavanidhi
Nipani01-2019
Skills
- Team leadership
- Performance management
- Data analysis
- Key Performance Indicator (KPI) management
- Cross-Selling & Upselling
Languages
English
Proficient
C2
Hindi
Proficient
C2
Marathi
Proficient
C2
kannada
Proficient
C2
Certification
- IRDAI/Insurance Certification
- Advanced Excel
- Silver Journey- Team Leadership Certification Recognized for demonstrating leadership capabilities, team management, and performance excellence.
Interests
- Chess
- Reading
- Continuous learning and self development
Timeline
Team Leader, Sales Operations
Policybazaar Insurance Brokers Pvt Ltd
12.2024 - Current
Team Leader, Sales Operations
Indus Health Plus Pvt Ltd
10.2022 - 09.2024
Customer Service Representative
Teleperformance India
09.2019 - 10.2022
B.Tech - Electrical Engineering
Shivaji University
DIPLOMA - Electrical & Electronics Engineering
BTPS Polytechnic Stavanidhi