Pramod Kumar
Outlet Manager
New Delhi
Summary
Accomplished Outlet Manager at Hazelnut Factory Food Products Pvt.Ltd., adept in inventory management and relationship building. Leveraged strong leadership to drive revenue growth and enhance team performance, achieving significant improvements in sales and customer loyalty. Skilled in orchestrating large-scale events and fostering a positive work environment, demonstrating exceptional organization and team-building capabilities.
Overview
14
14
years of professional experience
Work History
Outlet Manager
Hazelnut Factory Food Products Pvt.Ltd.
Lucknow
09.2022 - Current
- Managed weekly inventory transactions by creating templates to track optimal food and beverage stock.
- Managed financial transactions accurately, reconciling daily sales reports and maintaining organized financial records.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Answered questions about store policies and addressed customer concerns.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Cultivated a loyal customer base through personalized interactions and consistent follow-up on inquiries or concerns.
- Enhanced store aesthetics with meticulous visual merchandising techniques, attracting more customers.
- Achieved revenue growth by developing targeted sales initiatives and promotional campaigns.
- Maintained accurate records of all store inventory as well as tracking any sales trends or patterns for future purchasing decisions.
Banquet and Restaurant Manager
Om Sweets and Snacks
Faridabad Haryana
05.2016 - 09.2022
- Maintained high levels of cleanliness throughout venues by enforcing rigorous hygiene standards for both front-and back-of-house operations.
- Enhanced team performance by providing ongoing training and development opportunities for staff members.
- Collaborated with culinary team to design enticing menus that catered to diverse clientele preferences.
- Increased repeat business by consistently delivering memorable guest experiences that exceeded expectations in service quality, food presentation, and overall ambiance.
- Established a positive work environment by fostering open communication among team members and promoting teamwork.
- Increased overall efficiency by streamlining the management of banquet and restaurant operations.
- Coordinated successful large-scale events such as weddings, corporate functions, and fundraisers, ensuring seamless execution from planning through completion.
- Strengthened brand reputation within the community through active participation in local events, partnerships with like-minded organizations, catering services at charity functions.
Cashier
Haldiram's Sweets and Snacks
New Delhi
01.2011 - 05.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Higher Secondry - Since
MSPM Inter Collage
Sidhauli Sitapur04.2009
High School - Since
MSPM Inter Collage
Sidhauli Sitapur04.2007
Skills
Inventory management
Relationship building
Client account management
Effective leader
Employee scheduling
Employee reviews
Staff training/development
Organization and Time Management
Teambuilding
Languages
English
Intermediate (B1)
Hindi
Advanced (C1)
Interests
Cricket
Music
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with team of in the development of auto mode of operation.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 90 staff members.
- Achieved zero by introducing EPR for inventory Management.
- Resolved product issue through consumer testing.
Software
ERP
Office
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefitsTeam Building / Company RetreatsAffiliations
- Association for Computing Machinery
- Project Management Institute
- Society of Human Resource Management
Timeline
Outlet Manager
Hazelnut Factory Food Products Pvt.Ltd.
09.2022 - Current
Banquet and Restaurant Manager
Om Sweets and Snacks
05.2016 - 09.2022
Cashier
Haldiram's Sweets and Snacks
01.2011 - 05.2016
Higher Secondry - Since
MSPM Inter Collage
High School - Since
MSPM Inter Collage