Pramod Parigi

Quick Summary:

• SME in Workday Recruiting and HCM modules. Provided consultancy, led and implemented new process in Workday.
• From Jan 2025 moved to new role working on ServiceNow HRSD Domain as a configuration analyst.

ServiceNow Responsibilities:

• Work directly with HR business stakeholders and project managers to understand needs and translate them into technical solutions.
• Build and customize ServiceNow HRSD modules, including HR Case Management, Knowledge Management, and the Employee Service Center (ESC)
• Support and configure changes to Lifecycle Events like Onboarding and Preboarding processes.
• Support and configure requirement changes for HR Services and Record Producers.
• Do extensive testing and get signoffs before migrating the update sets from one instance to the next.
• Assist in managing sensitive HR data using scoped administration, User Criteria, and Access Control Lists (ACLs)
• Work with Tech teams on scripts when required based on the requirements.

Workday Responsibilities:

• Advise stakeholders on Workday BP configurations and identify requirements.
• Constantly work on areas where we can improve the business process in Workday.
• Resolve Workday production related issues/tickets raised on ServiceNow.
• Constantly being active on Workday Community and utilizing it for research on Workday requirements.
• Involve in Sprint Planning, Scrum Meetings, Backlog Refinements and Retrospective meetings to track work progress and also identify areas of improvement.
• Stakeholder demo's after completing configuration.
• Managing coordination with cross-functional project teams through the project life cycle from requirements definition through development, testing, and implementation.
• Responsible for supporting various BU Stakeholders within Fidelity and helping to understand the business challenges through data analysis reports.
• Providing presentations on identified problems and on data analysis to various Top Management stakeholders.

Quick Summary:

• Configure and support Workday Recruiting, HCM and Reporting modules.
• Certified in WorkDay Pro – Recruiting and Workday Pro – HCM modules. Also learned Business Intelligence and Reporting Tool (BIRT)

Other Key Responsibilities:

• Workday HCM, Recruiting and basic Compensation module related business process configuration specialist.
• Supported the implementation of recruiting module by testing the various process flows.
• Experience in creating HR related Advance Workday Reports and Dashboards.
• Experience in working in non-prod environments and migrating data to PROD.
• Identify manual process to be automated in WD.
• Partnered with squads working on other modules like Time and Absence, Security.
• Collaborated with the Integrations team on several projects.
• Provide suggestions and alternative solutions for process enhancement requests.
• Partnering with India and Global HR recruiting team on Workday Recruiting module.
• Review the automatically available and setup-required features released by Workday semi-annually on HCM and Recruiting module.
• Part of Kainos implementation team, testing to leverage Kainos in automating regression testing.
• Leveraged Workday Report Designer (BIRT) to design and use business form layouts to meet the exact report layout specifications required.
• Created custom objects in Workday.
• Comfortable in creating calculated fields.
• Create and Launch EIB Integrations.
• Engaged in the identification of processes that can be globalized across all the Fidelity center(s).

• Responsible for gathering, analyzing, interpreting, and visualizing complex HR data into insights that support strategic decision-making across the organization.

Other Key Responsibilities:

• Handled systematic collection and analysis of Fidelity Employee Data through an internal Workforce Information Analytic tool designed based on OBIEE11g.
• Provided actionable insights via dashboards and reports that helped optimize top management decisions on their teams.
• Identified and created a new process which helped Management track Promotions and Lateral Movements within their BU.
• Drafted and presented POCs to Top Management to gain project approvals.
• Provide support to various BU Stakeholders within Fidelity and help them understand the business challenges through data analysis reports.
• Worked with various Headcount reports that project the Fidelity Employee details like Hires, Movements, Terminations, Promotions, Cost Center Changes and others.

• Translate business needs into clear functional specifications, Business Requirement Documents (BRDs), and user stories.
• Requirements gathering, understanding and documenting the process.
• Created Test Plans with test cases that would help in identifying any defect thus moving the project into Production stage without any issues.
• Functioned as the primary liaison between the project team, operations team and other technical areas throughout the project cycle.
• Effective writing skills in organizing and preparing BRD documents for the complete project life cycle.
• Preparation of Business Requirement Documents, Analysis Templates, Process Maps & Process Flows using MS Office.
• Experience in writing queries in Rapid SQL to pull data for analysis.
• Ran jobs in Mainframe which are process related (both Outgoing and Incoming Workflow Process).
• Worked closely with the Tech team by communicating any issues that arose during the testing stage.
• Initiated daily calls with the team both Onsite and Offsite to ensure that there is no communication gap regarding the Project.
• Ensure that the team is fully equipped with the knowledge of the Project by giving presentations whenever there is a change to the requirement.
• Handled a team of 4 Business Analysts and 8 Production Support teams.
• Ensured that the work hours are captured correctly by the team.
• Provided support to the team as and when required.
• Experience in giving training to Business Analyst trainees and Production support teams in understanding and effective usage of the BRD and other documents.
• Prioritized work based on the severity of the issue.
• Worked on the enhancement to the process by updating the BRD, testing and moving the changes to the Production.
• Member of Quality & Research Committee, in charge of doing gap analysis and finding ways to improve the process.
• Member of the Training Committee to help access domain knowledge and coordinate training schedules.
• Tools: Rapid SQL, Mainframe, Excel.