Pramod Patil
Pune
Summary
An accomplished IT professional with 16+ years of experience delivering enterprise-scale projects across Insurance, Healthcare, and Travel domains. Proven expertise in Project and Service Delivery Management, Agile leadership, and stakeholder governance. Strong background in driving digital transformation, operational excellence, and SLA-based delivery. PMI-PMP certified with hands-on exposure to DevOps and Cloud (Azure, AWS), and currently strengthening strategic capabilities through AI-led business transformation learning.
Overview
17
17
years of professional experience
3
3
Certificates
3
3
Languages
Work History
Project Manager
Tata Consultancy Services (TCS)
2025.01 - 2025.09
- Led end-to-end project and service delivery for multiple enterprise accounts, ensuring compliance with SLAs, quality benchmarks, and contractual obligations.
- Managed cross-functional, multi-location teams, aligning technical execution with business and customer outcomes.
- Acted as the primary client-facing leader, handling stakeholder communication, governance forums, and executive escalations.
- Defined, tracked, and improved service delivery KPIs, driving operational efficiency, productivity, and continuous improvement.
- Oversaw delivery governance including risk management, issue resolution, change control, and service continuity planning.
- Directed resource planning, capacity management, and performance monitoring to ensure optimal utilization and delivery predictability.
- Enabled smooth service transitions, knowledge transfers, and onboarding across project and support phases.
- Prepared and presented project health, performance dashboards, and executive reports to senior leadership and clients.
- Role: Service Delivery Manager (Tower Lead) | July-2023 – Dec-2024
- Project Technical Lead | Jan 2023 – July 2023
Senior Lead Engineer
Majesco Software Solutions India Pvt. Ltd.
2021.04 - 2023.01
- Progressively advanced through multiple engineering and leadership roles, contributing to large-scale enterprise product development and client delivery initiatives.
- Led end-to-end design, development, and delivery of insurance and enterprise applications across onshore-offshore models.
Senior Lead Engineer
Majesco Software Solutions India Pvt. Ltd.
2021.04 - 2023.01
- Progressively advanced through multiple engineering and leadership roles, contributing to large-scale enterprise product development and client delivery initiatives.
- Led end-to-end design, development, and delivery of insurance and enterprise applications across onshore–offshore models.
- Acted as a technical and functional liaison between business stakeholders, product owners, and engineering teams.
- Played a key role in project planning, sprint execution, estimation, and delivery tracking within Agile and hybrid delivery models.
- Provided technical leadership and mentoring to engineering teams, driving coding standards, quality benchmarks, and best practices.
- Supported customer engagement, production support, and release management to ensure high system availability and client satisfaction.
- Drove process standardization, documentation, and continuous improvement initiatives across engineering and delivery functions.
- Contributed to DevOps adoption, CI/CD enablement, and automation initiatives to improve release velocity and stability.
- Gained deep domain expertise across Insurance, Healthcare, Hospitality, Travel, and Government sectors.
- Role: Lead Engineer | April 2016 – March 2021
- Senior Software Engineer | May 2011 - April 2016
- Software Engineer | Jan 2011 - May 2011
Lead Engineer
Majesco Software Solutions India Pvt. Ltd.
2016.04 - 2021.03
Senior Software Engineer
Majesco Software Solutions India Pvt. Ltd.
2011.05 - 2016.04
Software Engineer
Majesco Software Solutions India Pvt. Ltd.
2011.01 - 2011.05
Software Engineer
Abweb Info Tech Solutions
2008.10 - 2011.01
- Contributed to the design, development, and maintenance of enterprise applications across Insurance, Healthcare, Hospitality, Travel, and Government domains.
- Analyzed business and technical requirements and translated them into effective application solutions.
- Developed, enhanced, and optimized application modules to improve performance, reliability, and usability.
- Provided production support, bug fixes, and system enhancements to ensure application stability and continuity.
- Participated in integration, performance, and system testing to ensure compliance with quality standards.
- Supported application upgrades and technology enhancements in line with evolving business needs.
- Documented technical designs, development standards, and user manuals for future reference and knowledge transfer.
Software Engineer
Abweb Info Tech Solutions
2008.10 - 2011.01
- Contributed to the design, development, and maintenance of enterprise applications across Insurance, Healthcare, Hospitality, Travel, and Government domains.
- Analyzed business and technical requirements and translated them into effective application solutions.
- Developed, enhanced, and optimized application modules to improve performance, reliability, and usability.
- Provided production support, bug fixes, and system enhancements to ensure application stability and continuity.
- Participated in integration, performance, and system testing to ensure compliance with quality standards.
- Supported application upgrades and technology enhancements in line with evolving business needs.
- Documented technical designs, development standards, and user manuals for future reference and knowledge transfer.
Education
PGP - Leading with AI: Strategy to Business Impact
Hero Vired
Master of Computer Applications - undefined
Bharati Vidyapeeth
Karad05.2008
Bachelor of Commerce - undefined
SGM College
Karad10.2004
Skills
Project & Program Management
Service Delivery Management (SDM)
Stakeholder & Client Engagement
Agile & Scrum Leadership
Delivery Governance & SLA Management
Risk, Issue & Change Management
Cross-Functional Team Leadership
Cloud & DevOps Enablement
Digital Transformation Initiatives
PM and Scrum Master: Jira, Service Now, Tableau, Confluences, MS Project, MS Excel NET: C#, ASPNET, VBNET, Database: MS Sql Server, PostgreSQL, Oracle, NoSQL, MangoDB DevOps: Jenkins, Azure Devops, Git, SVN, TFS, VSS HTML, ASP, Java, JavaScript, React, NodeJS Azure, AWS
NET: C#, ASPNET, VBNET,
Database: MS Sql Server, PostgreSQL, Oracle, NoSQL, MangoDB
DevOps: Jenkins, Azure Devops, Git, SVN, TFS, VSS
Cloud: Azure, AWS
UI: HTML, ASP, Java, JavaScript, React, NodeJS
Certification
PMI - Project Management Professional (PMP), 2025-09-01, 2028-09-01
Timeline
Project Manager
Tata Consultancy Services (TCS)
2025.01 - 2025.09
Senior Lead Engineer
Majesco Software Solutions India Pvt. Ltd.
2021.04 - 2023.01
Senior Lead Engineer
Majesco Software Solutions India Pvt. Ltd.
2021.04 - 2023.01
Lead Engineer
Majesco Software Solutions India Pvt. Ltd.
2016.04 - 2021.03
Senior Software Engineer
Majesco Software Solutions India Pvt. Ltd.
2011.05 - 2016.04
Software Engineer
Majesco Software Solutions India Pvt. Ltd.
2011.01 - 2011.05
Software Engineer
Abweb Info Tech Solutions
2008.10 - 2011.01
Software Engineer
Abweb Info Tech Solutions
2008.10 - 2011.01
Master of Computer Applications - undefined
Bharati Vidyapeeth
Bachelor of Commerce - undefined
SGM College
PGP - Leading with AI: Strategy to Business Impact
Hero Vired
Languages
English
Hindi
Marathi
Software
PM and Scrum Master: Jira, Service Now, Tableau, Confluences, MS Project, MS Excel
NET: C#, ASPNET, VBNET,
Database: MS Sql Server, PostgreSQL, Oracle, NoSQL, MangoDB
DevOps: Jenkins, Azure Devops, Git, SVN, TFS, VSS
HTML, ASP, Java, JavaScript, React, NodeJS
Azure, AWS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Awards
- Steeler Awards - Majesco Software Solutions
- 2013
- 2015
- 2016
- 2018
- Excellence Award - Abweb Info Tech Solutions
Tools And Technology
Project Management, Service Delivery Management, Agile & Scrum, Stakeholder Management, Risk & Governance, Jira, ServiceNow, Confluence, Tableau, Postman, SoapUI, TFS, Azure, AWS (EC2, S3, Load Balancing, Security), Jenkins, Kubernetes (K8s), Python, MS SQL Server, Oracle, PostgreSQL, Power BI, ASP.NET, C#, VB.NET, MVC, jQuery, VB 6.0, HTML
Awards
- Steeler Awards - Majesco Software Solutions
- 2013
- 2015
- 2016
- 2018
- Excellence Award - Abweb Info Tech Solutions