Pramod Pawar
Recruitment and Development Manager
Thane
Summary
Forward-thinking Recruitment Manager successful at developing effective strategies to fill vacancies with well-qualified candidates. Collaborative and hardworking leader with excellent communication and planning abilities.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Recruitment and Development Manager
Kotak Mahindra Life Insurance Company Ltd.
06.2018 - Current
- Key Responsibilities: Recruitment and Development Manager
- Identify/Prospect for candidates that can be successful Life Advisors and maintain a dynamic prospect list for advisors.
- Recruit by selling Kotak Life Insurance career opportunity to such prospective advisors.
- Conduct regular meetings with all advisors
- Identify weak areas based on these review meetings and take corrective actions for developmental needs of teams and train them in weak areas/nominate them to training programs.
- Ensure hand holding of all new advisors & their development through on job training & supervision.
- Achieving unit business goals through quality recruitment and training of Insurance Advisors.
- Develop business segments as per company strategy with compliance.
Technical Support Executive & Customer Service Representative
Reliance Communication Ltd.
09.2008 - 06.2018
- Key Responsibilities: Technical Support Executive & Customer Service Representative
- Developing & maintaining Intranet Portals for the products & services of the Reliance ADAG group.
- Preparing scripts having information on new product launches, offers & tariffs, campaigns, updation of lists and maintaining this information on portal so that agents could refer to these information & deliver with accuracy to the Customers while on calls.
- Handled Inbound & Outbound Customers inquiry and complaint calls for Reliance Digital TV, Mobile Prepaid, Medybiz and Video Conferencing Sales processes
- Also involved in Direct Marketing as per Client demand in Virtual Classroom inbound voice process.
Customer Relation Officer
Shell Transource Ltd.
07.2003 - 08.2008
- Key Responsibilities: Customer Relation Officer
- Verifying the credentials & financial standing of Customers who have applied for credit cards, personal loans, vehicle loans, home loans, consumer durable loans etc by visiting the Customer's residence or office address.
- Maintaining daily verification report for each Customer.
Sales Representative
S Narendrakumar & Company (Everest Masala)
04.1998 - 06.2003
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Arts -
Dr. C. V. Raman University
Kota 07.2013 - 02.2016
Pursuing PGP - Data Science & Artificial Intelligence
Accredian
Gurugram 01.2024 - 03.2025
Skills
Recruitment expertise
undefinedAccomplishments
- Listed in top 10 PAN India for highest Insurance business achievement.
- Supervised team of 43 Insurance agents.
- Recruited the highest number of segmented agents in a quarter for Tied Agency.
- Developed a new telephone script that was positively received by customers and so impressive that management implemented it for the entire department.
- Boosted customer call intake from an average of 100 daily calls to 120 calls by asking open-ended questions and making effective suggestions.
Personal Information
- Date of Birth: 02/07/76
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Listening music
Listening hindi songs
Timeline
Pursuing PGP - Data Science & Artificial Intelligence
Accredian
01.2024 - 03.2025
Recruitment and Development Manager
Kotak Mahindra Life Insurance Company Ltd.
06.2018 - Current
Bachelor of Arts -
Dr. C. V. Raman University
07.2013 - 02.2016
Technical Support Executive & Customer Service Representative
Reliance Communication Ltd.
09.2008 - 06.2018
Customer Relation Officer
Shell Transource Ltd.
07.2003 - 08.2008
Sales Representative
S Narendrakumar & Company (Everest Masala)
04.1998 - 06.2003
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