PRAMODH C S
Bengaluru
Summary
Accomplished IT professional with 3+ years of experience in manual QA testing and network administration. At TATA Consultancy Services, I improved network security using Cisco and Palo Alto Firewalls while ensuring software quality through effective manual testing. Skilled in identifying bugs, optimizing testing processes, and managing network changes to enhance system reliability. My proactive approach and strong problem-solving abilities contributed to improved customer satisfaction and operational efficiency. Passionate about leveraging my technical expertise to drive business success and deliver high-quality IT solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
QA Manual Tester
TATA Consultancy Services
12.2021 - 10.2023
- Promoted collaboration between QA and development teams by actively participating in daily stand-ups, sprint planning meetings, and retrospectives.
- Collaborated with developers to swiftly identify, reproduce, and resolve critical bugs, ensuring timely delivery of high-quality products.
- Streamlined the testing process by diligently documenting test results and providing clear feedback for continuous improvement.
- Enhanced product quality by meticulously executing manual test cases and identifying defects in software applications.
- Boosted customer satisfaction by promptly addressing and resolving reported issues through thorough testing and effective communication.
Network and Security Engineer
TATA Consultancy Services
10.2023 - Current
- Responsible for “Change Coordinator (Change owner DC)” – Network and security.
- Efficient processing of Service Requests, troubleshooting incidents and coordinating
- Changes within SLA with Service NOW tool .
- Proficient in Managing Palo Alto Firewalls , Cisco Firepower and ASA beginner (Security policies, Routes and NAT).
- Citrix Load balancer VIP creation and SSL certificate renewal and device upgrade.
- Worked as part of Tech Refresh team and performed Firewall Upgrades.
- Worked on Palo alto , Cisco FMC and FTD devices.
- Configured and managed Site to Site VPN’s in FTD and Palo Alto firewalls.
- Experienced with various network monitoring, reporting and logging tools like Splunk
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Engineering - Electrical & Electronics Engineering
Bapuji Institute of Engineering & Technology
Davangere, India08-2021
Higher Secondary -
Yashasvi International School
Bengaluru, India04-2015
Skills
- Cisco Firepower and ASA
- Palo Alto Firewalls
- Check Point Firewall
- Cisco routers
- Cisco Switches
- Service NOW
- Splunk
- Load Balancer Citrix and F5
- Pl-Sql
- Linux
Accomplishments
- Special Initiative Award-> Received for taking initiative steps, doing multiple POC's and getting good feedback, appreciation from engagements.
- Strong Commitment Award-> Received for good work performance in the project.
Certification
- Cisco Certified Network Associate (CCNA)
- AZ-900 - Microsoft Azure Fundamentals
- AZ-104 - Microsoft Azure Administrator
- Obtained some internal certifications on Cisco networks and Load balancer F5.
Languages
English
Kannada
Hindi
Telugu
Timeline
Network and Security Engineer
TATA Consultancy Services
10.2023 - Current
QA Manual Tester
TATA Consultancy Services
12.2021 - 10.2023
Bachelor of Engineering - Electrical & Electronics Engineering
Bapuji Institute of Engineering & Technology
Higher Secondary -
Yashasvi International School
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