Salesforce/SFDC and reporting
Pramodkumar R Mavinamar
Analyst, Renewal Quoting
Bengaluru,KA
Summary
Dynamic Analyst with a proven track record at Dell Technologies, excelling in SaaS renewal quotations and contract analysis. Demonstrated expertise in process enhancement and team leadership, driving quality audits to achieve 100% accuracy. Strong analytical thinking and decision-making skills foster collaboration across departments, ensuring customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
5
5
Certifications
4
4
Languages
Work History
Analyst, Renewal Quoting
Dell Technologies
10.2016 - Current
- Creating quarter-over-quarter renewal quotations SaaS
- Negotiate and drive incremental standard uplift on renewals, and conduct periodic pipeline review and forecast meetings with distributors and partners.
- Single point of contact for Global Revenue Operations, Strategic Account Managers, Sales, and Finance Departments for booking the deals and resolving contract issues.
- Responsible for clearing the order requests queue within the SLA.
- Expertise in following customer expectations based on the different regions. In-depth understanding of the sales process and customer lifecycle.
- Training the nets, resources in the team as a Buddy Trainer, and helping them to be the process expert.
- Results orientation, roles, and responsibilities.
- Mentoring the newly hired resources and auditing their work before going live.
- Involved in quality auditing to ensure deployment quotes are at 100% quality.
Education
BBA - Business Administration
Karnatak University Dharwad
Dharwad, Karnataka 04.2001 -
Skills
MS Excel
Report preparation
Team collaboration and leadership
Analytical thinking
Decision-making
Time management
Process enhancement
Workflow Analysis
Attention to detail
Critical thinking
Contract analysis
Problem-solving
Accomplishments
- Game changer awards for maintaining 100% quality and Productivity
- Collaborated with IT team in the development of Innovation challenge to automate process.
- Shutouts from sales Multiple customer awards for delivering 100% quality and customer satisfaction
- Learning and Development activities
Software
SAP ERP Package
Basic Power BI
Oracle applications
Certification
Collaboration with the Managers for Success
Timeline
Analyst, Renewal Quoting
Dell Technologies
10.2016 - Current
BBA - Business Administration
Karnatak University Dharwad
04.2001 -