Pranab Gogoi
Dibrugarh
Summary
Skilled Food and Beverage Associate with diverse experience in hotel, restaurant, and catering environments. Strengths include efficient order processing, exceptional customer service skills, and adeptness in handling high-volume settings. Previous roles involved improving menu offerings based on customer feedback, enhancing dining experiences, and contributing to team efforts for streamlining operations.
Overview
1
1
year of professional experience
Work History
Food and Beverage Associate
The Residency Tower
Chennai
02.2024 - 07.2025
- Provided excellent customer service to enhance guest dining experiences.
- Maintained cleanliness and organization of dining and service areas.
- Handled cash transactions and processed payments accurately.
- Responded to customer inquiries and resolved issues promptly.
- Worked closely with managers to ensure smooth operations during peak business times.
- Resolved customer complaints in an efficient and friendly manner.
- Greeted customers upon arrival and took their orders promptly and courteously.
Education
Certificate Course in Hospitality Management -
Pragati Edutech
10-2023
10th -
Mahmora High School
12.2021
Skills
- Customer service
- Cash handling
- Order processing
- Complaint resolution
- Health standards
- Team collaboration
Languages
- English
- Hindi
- Assamese
Hobbies and Interests
- Doing electronic work
- Dance
Disclaimer
Assamese bihu dance
Industrial Exposure
- ODC at Taj Vivanta and Radisson Blu Guwahati
- One and half year of experience in The Residency Tower Chennai
Personal Information
- Father's Name: Let's Uleswar Gogoi
- Date of Birth: 12/01/05
- Gender: Male
Languages Known
Assamese
First Language
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Food and Beverage Associate
The Residency Tower
02.2024 - 07.2025
Certificate Course in Hospitality Management -
Pragati Edutech
10th -
Mahmora High School