Summary
Overview
Work History
Education
Skills
Personal Information
References
Languages
Timeline
Generic
PRANAV R

PRANAV R

Murukanodekalam Panayur PO Polpully Athicode Palakkad

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.Seeking opportunities in a managerial role to leverage my expertise in a dynamic banking environment.

Overview

5
5
years of professional experience

Work History

Assistant Manager

South Indian Bank Ltd
Thrissur
07.2018 - Current
  • More than five years experience in branch banking
  • Held roles in cash operations, Gold Loans, Foreign remittances, and credit operations
  • Made growth of above rupees 2 crore in Gold loan business in the FY 23-24 within 9 months
  • Cross-sold insurance above 8 Lakhs in the FY 23-24
  • Held role as Branch operations Manager and successfully led and managed a team of Bank staff, ensuring efficient daily operations and fostering a collaborative work environment
  • Ensured compliance with banking regulations, policies, and procedures resulting in zero regulatory violations during my tenure
  • Spearheaded the integration of new banking technologies and digital services, enhancing customer convenience and branch efficiency
  • Demonstrated strong analytical and problem-solving skills in addressing customer issues and resolving them promptly, maintaining a high level of customer satisfaction.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Education

Btech Mechanical Engineering -

Ahalia School Of Engineering & Technology
Palakkad
10.2016

Higher Secondary -

Vijayamatha Convent Higher Secondary School
01.2012

Skills

  • Effective Time Management
  • Ability to Work Under Pressure
  • Computer Skills
  • Communication Skills
  • Customer service
  • Employee Scheduling
  • Product and Service Knowledge

Personal Information

Date of Birth: 02/27/94

References

  • Nimmi Thomas, Manager, South Indian Bank, nimmithomas@sib.co.in, +917774853560
  • Lalu KG, Manager, South Indian Bank, lalukg@sib.co.in, +918078230260

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Tamil
Beginner
A1

Timeline

Assistant Manager

South Indian Bank Ltd
07.2018 - Current

Btech Mechanical Engineering -

Ahalia School Of Engineering & Technology

Higher Secondary -

Vijayamatha Convent Higher Secondary School

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PRANAV R