PRANAV V.S
Trivandrum
Summary
Dynamic professional with a proven track record at IDFC First Bank, excelling in customer relationship management and driving revenue growth. Adept at onboarding clients and delivering tailored banking solutions, I combine strong communication skills with a results-driven approach to exceed acquisition targets and enhance customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deputy Manager-Acquisition
IDFC First Bank
Trivandrum
02.2024 - Current
- Led the acquisition of new current account clients, effectively expanding the bank's customer base and contributing to revenue growth.
- Provided in-depth knowledge of IDFC First Bank's banking products, assisting clients in selecting suitable solutions for their business and personal needs.
- Demonstrated strong relationship management skills, ensuring high customer satisfaction and retention by delivering personalized banking services.
Relationship Officer
ICICI Bank
Ernakulam
07.2023 - 02.2024
- Successfully drove EDC machine sales, QR solution and retail solution deployments, enhancing customer payment experience and driving revenue growth for the bank.
- Spearheaded current account acquisition initiatives, consistently meeting and exceeding targets while fostering strong client relationships and boosting market presence.
Field Sales Executive
One 97 Communication (Paytm)
Ernakulam
07.2022 - 04.2023
- Demonstrated expertise in driving EDC machine sales, providing customers with seamless payment solutions and contributing to business growth through effective product presentations and relationship building.
- Proficient in leveraging Paytm's platform for secure digital payments, offering personalized solutions to clients, and ensuring smooth onboarding and usage of Paytm services for enhanced transaction efficiency.
Education
Master of Commerce -
INDIRA GANDHI UNIVERSITY
NEW DELHI -INDIA05-2024
Diploma - computerized Financial Accounting with specialization in Indian and Foreign Accounting
KELTRON
THIRUVANANTHAPURAM06-2023
Bachelor of Commerce - CO-OPERATION
KERALA UNIVERSITY
THIRUVANANTHAPURAM04-2021
Skills
- Strong expertise in customer relationship management and marketing strategies
- Skilled in onboarding new customers and ensuring a seamless experience
- Team player with a proactive attitude, and problem-solving skills
- Highly organized, detail-oriented, and results-driven professional
- Effective communicator with an outgoing and approachable personality
Languages
English, Malayalam, Tamil, Hindi
Accomplishments
- Paytm Star of the Month December and January 2022
- Goat 2.0 ca achiever March 2025
Certification
- IRDA certified
Language
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Tamil
Beginner (A1)
A1
Hindi
Elementary (A2)
A2
Timeline
Deputy Manager-Acquisition
IDFC First Bank
02.2024 - Current
Relationship Officer
ICICI Bank
07.2023 - 02.2024
Field Sales Executive
One 97 Communication (Paytm)
07.2022 - 04.2023
Master of Commerce -
INDIRA GANDHI UNIVERSITY
Diploma - computerized Financial Accounting with specialization in Indian and Foreign Accounting
KELTRON
Bachelor of Commerce - CO-OPERATION
KERALA UNIVERSITY
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