Pranava Hari Prasad R
Chennai
Summary
Certified Business Analyst and Agile Professional with 20+ years of experience in the Banking domain, including 17+ years in leadership roles. Expert in translating business requirements into technology solutions, conducting AS-IS and TO-BE analysis, and driving product development with Agile teams. Proven track record in Wealth Management, Trade Finance, Retail/Corporate Banking, and NRI Services. Adept in stakeholder management, documentation (BRD, FRD, SRS), and end-to-end project delivery.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Area Sales Manager – Current Account
IDFC First Bank
01.2025 - Current
- Leading team to acquire and grow Current Account base across SME segment
- Driving process improvement via digital onboarding & KYB enhancements
- Collaborating with internal tech & compliance teams to streamline service delivery
- CRM-based tracking of pipeline metrics and performance dashboards
Branch Manager
HDFC Bank
10.2024 - 12.2024
- Oversaw CASA growth and frontline productivity at a high-traffic retail branch
- Conducted AS-IS analysis and contributed to digitization of onboarding workflows
- Improved lead conversion through better use of CRM insights
- Cross-functional coordination for faster account opening and customer servicing
Branch Manager
CSB Bank Ltd
09.2021 - 08.2024
- Liaised with IT teams for digitizing branch workflows and customer onboarding
- Led AS-IS and TO-BE analysis for Gold Loan and CASA transformation
- Created BRDs, coordinated UAT, and mentored team on Agile fundamentals
- Surpassed revenue targets and maintained national top 5 ranking
Business Banking Specialist
ICICI Bank
04.2021 - 08.2021
- Engaged in requirement elicitation and process mapping for SME banking products
- Documented functional specs and supported enhancements to Forex suite
Wealth Relationship Manager – SES
ICICI Bank
08.2015 - 03.2021
- Managed HNI portfolios ₹75 Cr; advised on structured products and digital tools
- Co-created user stories and supported CRM integration projects
Branch Manager
ICICI Bank
03.2014 - 08.2014
- Initiated new branch setup; developed change strategy for digital loan processes
Trade Desk Officer & Centralized Ops
ICICI Bank
01.2007 - 01.2014
- Improved NEFT and Trade Ops workflows; contributed to BRDs and UAT
Education
PG Certificate - Business Management
NMIMS
01.2015
PG Diploma - Banking Operations
NIIT IFBI
01.2007
B.Sc. - Mathematics
Presidency College
01.2004
Skills
- Business Analysis
- Product Ownership
- Agile Methodology
- Stakeholder Management
- BRD / FRD / FSD / SRS
- UAT
- Process Mapping
- Requirement Elicitation
- UML
- BPMN
- Flowcharts
- Context Diagrams
- JIRA
- Confluence
- Visio
- SQL (Basic)
- Retail Banking
- Wealth Management
- Trade Finance
- NRI Banking
- CRM
Languages & Tools
English
Tamil
JIRA
Confluence
Visio
Balsamiq
SQL (Basic)
MS Office
Timeline
Area Sales Manager – Current Account
IDFC First Bank
01.2025 - Current
Branch Manager
HDFC Bank
10.2024 - 12.2024
Branch Manager
CSB Bank Ltd
09.2021 - 08.2024
Business Banking Specialist
ICICI Bank
04.2021 - 08.2021
Wealth Relationship Manager – SES
ICICI Bank
08.2015 - 03.2021
Branch Manager
ICICI Bank
03.2014 - 08.2014
Trade Desk Officer & Centralized Ops
ICICI Bank
01.2007 - 01.2014
PG Diploma - Banking Operations
NIIT IFBI
B.Sc. - Mathematics
Presidency College
PG Certificate - Business Management
NMIMS
Certification
- Certified Business Analyst Professional (CBAP-aligned – 2024)
- Certified Agile Professional – Scrum Master & Product Owner Trained (2024)
- PG Certificate in Business Management – NMIMS
- PG Diploma in Banking Operations – NIIT IFBI
References
Chennai, India, References: Available on Request
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