Pranay Savner

2+ Years

• Delivered remote assistance for technical issues using screen sharing, remote control, and other tools.
• Provided technical support to end-users on a variety of computer software and hardware issues.
• Utilized ticketing systems to track the status of help desk tickets throughout the resolution process.
• Conducted periodic inventory audits to ensure accuracy of data in the asset management system.
• Performed variety of management functions including, inventory management, protecting company's assets, merchandising integrity, overall facility cleanliness and maintenance and completing HR responsibilities.