Pranay Thodeti
Palwancha
Summary
Dedicated professional with a focus on customer service and communication. Proven ability to resolve issues and enhance customer experience, leveraging data analysis and relationship management skills to achieve business goals.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Sales and Telecom
JIO
Palwancha
02.2020 - 02.2021
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
BA Computers -
Government Degree College (Autonomous)
Palwancha 07.2024 - 12.2025
Intermediate Certificate -
Nethaji Junior College
Palwancha04-2024
ITI in Electrician -
Pragati ITC
Palwancha04-2022
10th Standrad -
Zilla Parishad Secondary High School
Palwancha04-2018
Skills
- Customer service
- Sales techniques
- Telecommunication systems
- Data analysis
- Communication skills
- Relationship management
- Basic computer knowledge
- Time and Team management
Languages
English
Elementary (A2)
A2
Hindi
Beginner
A1
Telugu
Proficient (C2)
C2
Timeline
BA Computers -
Government Degree College (Autonomous)
07.2024 - 12.2025
Sales and Telecom
JIO
02.2020 - 02.2021
Intermediate Certificate -
Nethaji Junior College
ITI in Electrician -
Pragati ITC
10th Standrad -
Zilla Parishad Secondary High School