Pranjal Jain

Region Bank.

• Mentored junior team members, contributing to their professional growth and development.
• Identified and researched patterns, trends, and anomalies in transactional and customer data to detect and prevent suspicious activity related to money laundering and terrorist financing.
• Enhanced team performance by providing expert guidance on critical projects and strategic initiatives.
• Improved the efficiency of customer due diligence processes by automating manual tasks, reducing human error and expediting case resolution times.
• Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
• Identified high-risk customers through meticulous analysis of transaction patterns, preventing potential financial losses.
• Served as a subject matter expert on AML-related matters during regulatory examinations, demonstrating the company''s robust compliance framework.
• Documented research findings to support risk-based decision-making and resolution to escalated fraud incidents.
• Collaborated with cross-functional teams to address complex issues arising from financial crimes investigations.
• Assessed effectiveness of existing AML controls by conducting periodic testing and recommending enhancements as needed.

• Personal assistance for premier banking customers.
• Managed end-to-end processing for debit cards, credit cards, loans, payments, and transaction-related services.
• Demonstrated strong product, process, and policy mastery while resolving customer and operational issues.
• Ensured adherence to compliance standards, policies, and operational procedures.
• Collaborated with quality and risk teams to improve processes, and reduce errors.
• Applied sound ethical judgment in all customer and business interactions.
• Provided comprehensive financial planning services for clients, including investment management, retirement planning, and estate planning.
• Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
• Mentored junior analysts, fostering professional development while enhancing overall team performance.
• Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
• Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.

• Mentored junior team members, contributing to their professional growth and development.
• Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
• Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
• Optimized subject matter content by conducting extensive research and incorporating industry trends.
• Collaborated with cross-functional teams to address complex issues arising from financial crimes investigations.
• Investigated fraud referrals and performed research to minimize risk and resolve inquiries.
• Evaluated customer data to identify and prevent fraudulent activities.