With a robust background in Business Analysis across Banking & Finance, Compliance Management, E-Commerce, and US Healthcare industries, along with hands-on experience in both Agile and Waterfall methodologies for managing and delivering projects effectively. Served as a Senior Business Analyst in US Healthcare, adept at collaborating with stakeholders and mentoring junior team members. Expert in translating complex business requirements into actionable solutions, enhancing operational efficiency and driving organizational success. Skilled in crafting clear data and process models, using insights to inform strategic decisions and optimize business processes. Proven ability to collaborate effectively with stakeholders, ensuring alignment of business goals with technical solutions and managing expectations. Adept at gathering, validating, and managing requirements through detailed analysis and stakeholder workshops, ensuring that solutions deliver business value. Proficient in conducting quality assurance and user acceptance testing to ensure timely and successful project deliveries. Demonstrates adaptability to various business environments and an innovative approach to solving complex problems and improving processes.
● ITIL Foundation V4
● Six Sigma Green Belt
● Professional Scrum Master
● Certified Scrum Master