Pranojhall Bhattacharjee
Kamruo
Summary
Accomplished Collections Manager with expertise in debt recovery, client communication, and legal compliance. Developed effective collection strategies that improved cash flow and minimized delinquent accounts.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Collections Manager
SIFL
Assam
06.2013 - 10.2025
- Managed daily collections activities and monitored account statuses.
- Communicated with clients regarding outstanding balances and payment plans.
- Assisted in developing collection strategies to improve cash flow.
- Maintained accurate records of client interactions and payment agreements.
- Prepared reports on collection activities for management review.
- Negotiated payment plans with customers in arrears or at risk of defaulting on payments.
- Contacted customers in person at personal and business locations to collect payments directly.
- Collaborated with legal department to initiate litigation against delinquent customers when necessary.
- Effectively negotiated restructuring of loan payments.
Education
Bachelor Of Arts (BA) - Education
Guwahati University
Sontipur 03-1998
Skills
- Debt recovery
- Collection strategies
- Client communication
- Customer relationship management
- Legal compliance
- Negotiation skills
- Problem solving
- Team collaboration
- Collections tracking
- Customer service management
- Debt recovery expertise
- Conflict resolution techniques
- Strong communication
- Past due balance management
- Customer relations
- SEC and call reporting
- Financial reporting
Languages
English
Beginner
A1
Hindi
Beginner (A1)
A1
Assamese
Beginner
A1
Bengali
Beginner
A1
Arunachaliy
Beginner
A1
Manipuri
Beginner
A1
Certification
Debt Recovery Agent
Home Address
House No. 28, Krishnagar, Opp. Santapriya LP School, Chandmari, Guwahati, Kamrup (M)
Assam 781003
Address of commination
Room no 20 ARB Flyover GMC Market Complex Chandmari Guwahati 781003 Assam
With Warm Regards
- Signature
- Place
- Date
Timeline
Collections Manager
SIFL
06.2013 - 10.2025
Bachelor Of Arts (BA) - Education
Guwahati University