Pranoy Chattopadhyay
Howrah
Summary
Seeking a fulfilling position as an IT Executive and support of all IT Needs that offers growth opportunities and allows me to utilize my leadership skills and experience.
Overview
10
10
years of professional experience
Work History
IT Executive
Shyam Sel & Power Ltd.
Kolkata
04.2016 - Current
- Administered the ITSM tool to enhance service ticket and asset management in the group.
- Assisted IT team members in utilizing the ITSM tool effectively.
- Managed the antivirus consoles for CrowdStrike and previously Seqrite, meeting expectations consistently.
- Coordinated with vendors for procurement of hardware and software solutions at the best prices available in the market.
- Monitored server performance metrics such as CPU utilization and memory usage to identify any anomalies or bottlenecks.
- Created user accounts, set passwords and provided access rights to users.
- Provided technical assistance to users with hardware and software issues.
- Manage firewall and networks.
- Manage data backups of users and servers.
Desktop Engineer, L2
HSB Info Tech Ltd.
Kolkata
11.2015 - 12.2015
- Installed and configured computer systems, printers, and other peripherals.
- Resolved printer problems remotely or onsite as needed by users.
IT Executive
Shyam Sel & Power Ltd.
Kolkata
05.2014 - 09.2015
- Maintained inventory of all IT equipment used by the company's staff.
- Resolved printer problems remotely or onsite as needed by users.
- Performed server patching activities using Windows Server Update Services.
- Troubleshot network connectivity issues for both wired and wireless connections.
- Monitored system performance to ensure optimal functioning of services.
- Assisted in the setup of new workstations with appropriate operating systems, software applications and peripheral devices.
Education
B.sc in Hardware and Networking Technology -
Brainware, Punjab Technical University
Kolkata11.2014
10+2 H.S -
Makardha Bamasundari Institution
01.2011
10 Madhyamik -
Dhuliara Mahendra Institution
01.2009
Certification
Skills
- OSI and TCP/IP models
- TCP and UDP protocols
- ITSM Tool
- Antivirus Console
Personal Information
- Father's Name: Mr. Prasun Kanti Chattopadhyay
- Date of Birth: 08/22/1992
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
- Bengali
- Hindi
- English
Hobbies and Interests
Includes movie, music and traveling
Disclaimer
I, Pranoy Chattopadhyay, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
IT Executive
Shyam Sel & Power Ltd.
04.2016 - Current
Desktop Engineer, L2
HSB Info Tech Ltd.
11.2015 - 12.2015
IT Executive
Shyam Sel & Power Ltd.
05.2014 - 09.2015
B.sc in Hardware and Networking Technology -
Brainware, Punjab Technical University
10+2 H.S -
Makardha Bamasundari Institution
10 Madhyamik -
Dhuliara Mahendra Institution
Certification
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