Seeking a position in a dynamic organization where I can launch my career and work towards building a strong skill set.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Assistant Manager
KOTAK SECURITIES
Chennai
11.2022 - Current
Performed data entry tasks in crm accurately and quickly.
Handling customer service operations which includes handling branch walk-in client, Internal telephonic calls , resolving the customer queries of demat related queries
Handling Branch back end operation including demat account closure, Nominee updation, Poa updation, address, email , bank and trinity updation, contact ,Kyc updation, dematerilisation of shares, Account reactivation, Authority letter updation,
Coordination with Ho for resolving the back end queries
KYC Senior Executive
NAVIA MARKETS PVT LTD
CHENNAI
03.2022 - 11.2022
Worked as a senior kyc executive responsible for scrutnising the applications for new KYCS received for account opening , authorizing demat accounts for the clients, uploading contacts in freshdesk, Reactivation of dormant accounts
Approval of E-signed forms from E-kyc, Demat Batch creation using Sharepro NSDL , Account Opening in Trading
Operations Executive
NAVIA MARKETS PVT LTD
Chennai
11.2020 - 02.2022
Placing Mutual fund orders, SGB and IPO orders, Updating NAV, nfo and scheme master file in admin portal
Backend process of passing allotment and provisional entries
Handling inbound calls resolving client queries and handling freshdesk tickets, Outbound calls of pitching mutual fund sales
Handing PCN and email bounced contract note clients informing clients to enable ecn
Raising Complaints through BSE SSO portal and tracking the status
Processing of physical and depository mutual fund redemption
Education
MBA - Finance And HR
Rajalakshmi Engineering College
CHENNAI
05-2020
B.E - Automobiles
Sathyabama Institute of Science And Technology
Chennai
04-2018
HSC -
Vani Vidyalaya Higher Secondary School
Mumbai
04-2014
SSC -
Vani Vidyalaya Higher Secondary School
Mumbai
04-2012
Skills
Quick Learner
Capital Markets
Account Opening
DPM
Sharepro
CRM
Operations
Microsoft Office
Dematerilisation
Affiliations
MBA Internship project on employee engagement in Big Bazaar
Undergone internship in Madura Micro Finance Ltd during June 2019