Summary
Overview
Work History
Education
Skills
Certification
Websites
Languages
Personal Information
Timeline
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Prasad Badhe

Prasad Badhe

Pune

Summary

As an experienced IT professional with two years of expertise in Enterprise IT Infrastructure Monitoring, Incident Management, ETL Job Monitoring, and Production Support, I excel at troubleshooting live issues and optimizing IT processes. My strong technical background includes SQL, Python, Windows, Unix, ServiceNow, and Control-M. Through my proven ability to analyze and resolve complex incidents efficiently, I help maintain system stability and deliver value in IT operations

Overview

3
3
years of professional experience
1
1
Certification

Work History

Programmer Analyst (Sr. Systems Engineer)

Cognizant Technology Solutions
Pune
03.2022 - 01.2025
  • Monitored production systems and data pipelines to proactively identify and resolve issues, ensuring optimal performance and data availability
  • Provided rotational production batch support, including job failure analysis, user support, and Unix system/process management
  • Collaborated with business users, clients, and cross-functional teams to address technical, functional, and operational challenges
  • Conducted root cause analysis for escalated issues, implementing sustainable solutions to minimize disruptions and downtime
  • Managed critical incident responses, coordinating rapid resolutions to reduce customer impact
  • Created and maintained technical documentation and user-friendly knowledge articles to empower independent issue resolution
  • Worked on Incident, Change, and Problem tickets following ITIL standards
  • Performed data analysis to extract actionable insights, identify trends, and support organizational decision-making
  • Cleansed and preprocessed data to ensure accuracy, consistency, and completeness, resolving discrepancies and maintaining data quality
  • Produced comprehensive reports and communicated key findings to stakeholders, facilitating informed decisions
  • Partnered with development teams to implement fixes and optimize system performance, championing data-driven solutions with significant business impact

Education

B.B.A - Computer Application

Savitribai Phule Pune University
Pune
04-2021

Skills

  • Strong Organizational and Analytical Skills
  • SQL
  • Unix
  • Multitasking Abilities
  • Basics of Python
  • ETL
  • Planning and coordination
  • Hands-on Knowledge of ITIL
  • Control-M
  • Service-Now
  • Tectia SSH
  • Basics of PLSQL
  • JIRA

Certification

  • SQL - MySQL for Data Analytics and Business Intelligence
  • Python for Data Science and Machine Learning Bootcamp

Languages

  • English
  • Marathi
  • Hindi

Personal Information

  • Date of Birth: 06/11/00
  • Nationality: Indian
  • Marital Status: Single

Timeline

Programmer Analyst (Sr. Systems Engineer)

Cognizant Technology Solutions
03.2022 - 01.2025

B.B.A - Computer Application

Savitribai Phule Pune University
Prasad Badhe