Summary
Overview
Work History
Education
Skills
Certification
AWARDS / RECOGNITION
Languages
References
Work Availability
Quote
Timeline
CustomerServiceRepresentative
Prasad Shimpi

Prasad Shimpi

Mumbai,MH

Summary

Versatile aviation professional with over 18 years of comprehensive experience in revenue processing, Air cargo operations, Aircraft load Control and ramp and ground service operations. Proven expertise in revenue data processes like uplift, sales, and interline activities, coupled with hands-on operation experience as a Cargo officer, Aircraft Load Controller and Ramp Duty Manager. Adept at planning, multitasking, optimum resource utilization, dispatching, monitoring, cargo unitization, and overseeing export warehouse operations. Known for implementing efficient processes to optimize revenue, ensure operational excellence, and meet regulatory compliance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Deputy Station Manager

GSR Brand Midas
Mumbai
02.2023 - Current
  • Project implementation, ensuring successful execution and timely completion.
  • Recruitment and training efforts to build a competent and motivated staff.
  • Obtain all necessary permissions required for operational tasks, ensuring compliance with legal and regulatory requirements.

Duty Manager

Air India Airport Services
Mumbai
02.2020 - 01.2023

· Responsible for smooth functioning of all Ramp and Ground Service operations

· Including all arrival departures of Air India and other client airlines

· Monitored and adjusted employee schedules to meet company needs or provide requested time off

· Monitored operational performance and planned corrective actions for areas of deficiency

· Maintained productivity with successful resource allocation, cross/multi utilization of available resources.

· Monitored operational performance and planned corrective actions for areas of deficiency

Supervisor /Load Controller

Jet Airways (i)Ltd
Mumbai
12.2007 - 01.2020
  • Provided professional customer service, ensuring high customer satisfaction and retention.
  • Conducted load planning of aircraft, considering safety regulations, gravity parameters, special requirements, unloading accessibility, and other restrictions.
  • Checked and monitored planned versus actual figures of passengers, bags, cargo, and mail.
  • Monitored re-scheduled, delayed, combined, and canceled flights, and prepared load sheets accordingly.
  • Coordinated with different departments to ensure smooth operations and safe on-time departure of flights.
  • Prepared weekly, monthly, and quarterly reports for cargo planning and fuel optimization.
  • Contributed as a team member in the software testing team for implementing upgrades, fixes, and patches.
  • Handled international air cargo operations and cargo warehouse operations.

Sr.Associate

KALE Consultants Ltd
Mumbai
03.2005 - 11.2007
  • Led the Uplift Module team responsible for revenue processing for Qatar Airways.
  • Developed actionable solutions to eliminate bottlenecks and improve processing efficiency.
  • Analyzed process and performance data to identify areas for improvement.
  • Developed options and implemented solutions to resolve complex process issues.
  • Provided input for process and systems modification to enhance performance and efficiency.
  • Corresponded with all stations of Qatar Airways to address processing-related queries.
  • Ensured satisfactory completion of uplift processing within the specified date each month.

Education

Bachelor of Commerce - Accounting And Business Management

Thakur Degree Collage
Mumbai
10.2004

Diploma In Financial Management - Accounting And Finance

Welingkar Institute of Management
Mumbai
05.2004

Diploma in IATA / UFTAA Foundation - Aviation Management And Operations

IATA Training Institute
Mumbai
09.2004

Diploma in IATA / UFTAA Consultant - Aviation Management And Operations

IATA Training Institute
Mumbai
04.2006

Skills

  • Customer Service
  • Export Cargo warehouse operations
  • Air cargo Operations
  • Planning, Multitasking
  • Time Management
  • Adaptability of New Environment & Work Culture
  • Resource Allocation/Optimization
  • Manpower & Operation Management

Certification

Jet Airways Load & Trim License for B737-700/800/900/900ER/B737-8MAX, A330-200/300, B777-300ER & ATR 72-500 /600. (DGCA Approved)

Air Side Safety Training & Aviation Security Awareness training (AVSEC) Undertaken as per

Bureau of Civil Aviation Security standards.

Care Team training to handle passengers and their families in disaster and advert situations.

Safety Management System training and Emergency Response Planning training by Jet Airways

Basic Cargo Handling, Dangerous Goods Regulation (DGCA approved) by Jet Airways.

SABRE Interact Check-In and Interact Controllers training by Jet Airways.

AWARDS / RECOGNITION

Welingkar

   

  • Appreciation as Covid Warrior from Air India Airport Services for deliverance of Service & Contribution to the Nation during war against Corona
  • Work Excellence Award from Jet Airways
  • Work Appreciation received for going an extra mile while performing duty

Languages

Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Deputy Station Manager

GSR Brand Midas
02.2023 - Current

Duty Manager

Air India Airport Services
02.2020 - 01.2023

Supervisor /Load Controller

Jet Airways (i)Ltd
12.2007 - 01.2020

Sr.Associate

KALE Consultants Ltd
03.2005 - 11.2007

Bachelor of Commerce - Accounting And Business Management

Thakur Degree Collage

Diploma In Financial Management - Accounting And Finance

Welingkar Institute of Management

Diploma in IATA / UFTAA Foundation - Aviation Management And Operations

IATA Training Institute

Diploma in IATA / UFTAA Consultant - Aviation Management And Operations

IATA Training Institute
Prasad Shimpi