Dynamic Facilities and Workplace Operations professional with over 10 years of experience managing corporate facilities, mission-critical infrastructure, and vendor operations in fast-paced global environments. Expertise in critical equipment management, including UPS, HVAC, and electrical systems, combined with a strong commitment to HSE compliance, space optimization, and cost control. Proven ability to lead cross-functional teams and manage large-scale facility projects while ensuring safe, efficient, and compliant workplaces. Results-oriented approach drives continuous improvement and operational excellence in all aspects of facility management.
Overview
11
11
years of professional experience
Work History
Senior Facilities Specialist
Infoblox Technical Support & Software Development Pvt Ltd.
04.2022 - Current
Ensure that the building, equipment, and other facilities are properly maintained. This includes overseeing regular maintenance schedules, repairs, and renovations.
Manage relationships with external vendors for services like cleaning, security, and maintenance. Negotiate contracts and ensure services are delivered as per agreements.
Optimize the use of space within the facility. This includes planning for future space needs, managing office layouts, and overseeing any necessary reconfigurations.
Ensure that all equipment is functioning correctly and is up to date. This includes office equipment, HVAC systems, elevators, etc.
Ensure that the facility complies with all relevant health and safety regulations. This includes fire safety, workplace safety, and environmental regulations.
Develop and implement emergency response plans. Conduct regular drills and ensure all staff are aware of procedures.
Identify potential risks within the facility and take steps to mitigate them. This includes ensuring that safety equipment is available and in good condition.
Develop and manage the facilities budget, including forecasting costs for maintenance, utilities, and other operational expenses.
Implement cost-saving measures without compromising the quality of services. Monitor spending and ensure that expenses stay within budget.
Implement energy-saving initiatives and monitor utility usage to reduce costs and environmental impact.
Lead a team of facilities staff, including maintenance workers, janitors, and security personnel. Provide guidance, support, and training as needed.
Set goals for the facilities team, monitor performance, and provide regular feedback. Conduct performance reviews and manage any staffing issues.
Serve as the primary point of contact for all facilities-related issues. Communicate regularly with other departments, senior management, and external stakeholders.
Promote and implement environmentally friendly practices within the facility, such as energy-efficient lighting, and waste reduction strategies.
Oversee renovation projects, office moves, and new construction within the facility. This includes planning, budgeting, and coordinating with contractors.
Ensure that all projects are completed on time and within budget. Monitor progress and address any issues that arise during the project lifecycle.
Address any facilities-related issues or complaints from employees, tenants, or other stakeholders promptly and effectively.
Ensure that the facility provides a comfortable, safe, and productive environment for all users.
Oversee the installation and maintenance of security systems, including CCTV, access control, and alarm systems.
Manage the response to security incidents, working with security personnel and law enforcement as needed.
Maintain accurate records related to facility operations, including maintenance logs, compliance reports, and vendor contracts.
Senior Executive Facilities
Updater Services (P) LTD
03.2020 - 03.2022
Oversee daily facilities operations, including cleaning, security, landscaping, and utilities, to maintain a safe and functional environment.
Supervise the maintenance and repair of building systems, such as HVAC, plumbing, electrical, and structural components, ensuring efficient and safe operation.
Select, negotiate, and manage contracts with external vendors and service providers, ensuring high-quality service delivery and cost-effectiveness.
Develop and enforce facilities management policies and procedures, ensuring compliance with industry standards and regulations.
Prepare, monitor, and manage the facilities management budget, balancing financial efficiency with the maintenance of high operational standards.
Identify opportunities for cost savings and implement measures to reduce operational expenses without sacrificing service quality.
Ensure compliance with relevant health, safety, and environmental regulations, including OSHA, fire safety, and building codes.
Develop and implement risk management strategies, including emergency preparedness plans and disaster recovery protocols.
Monitor and manage energy usage, seeking improvements in energy efficiency and reducing the organization's carbon footprint.
Oversee major renovation, refurbishment, and construction projects, ensuring timely, budget-conscious completion to the required quality standards.
Optimize space utilization within the facility, including workspace allocation, layout design, and future expansion planning.
Collaborate with other departments and senior management to ensure facilities support the organization's operational needs and strategic goals.
Act as the primary contact for internal stakeholders on all facilities-related issues, ensuring their needs are effectively addressed.
Facilities Executive
ASM (P) LTD
09.2017 - 03.2020
Managing the maintenance of all building systems, including HVAC, electrical, plumbing, and structural components, to ensure they are working optimally and safely.
Preparing monitoring and controlling the facilities management budget, ensuring cost effective operations while meeting the organizations quality standards.
Negotiating and managing contracts with external service providers, including cleaning, security, landscaping and maintenance vendors, ensuring that services are delivered efficiently and cost effectively.
Optimizing the use of available space and resources, including office layouts, workspace assignments, and storage, to enhance productivity and efficiency.
Developing and executing emergency response plans and managing risks related to facilities operation, including natural disasters, security breaches and equipment failures.
Overseeing the renovation, refurbishment and expansion projects, ensuring that they are completed on time, within budget and to the required quality standards.
Acting as the primary point of contact for internal and external stakeholders regarding facility related issues, ensuring effective communication and resolution of concerns.
Implementing and promoting sustainable practices within the facility such as energy conservation, waste reduction and the use of environmentally friendly materials.
Administration Executive
Amrita Ayurveda Medical Centre
09.2014 - 06.2017
Handling patient inquiries, scheduling appointments and managing the reception area to ensure a welcoming atmosphere.
Assisting with patient registration, maintaining accurate records, and ensuring a seamless flow of communication between patients and healthcare providers.
Managing billing process, handling payments, and coordinating with insurance providers if applicable.
Overseeing the procurement and stock of Ayurvedic medicines, herbal products and other necessary supplies.
Ensuring that the centre complies with health regulations, maintaining accurate medical and administrative records, and handling documentation related to treatments.
Assisting in the scheduling and coordination of staff duties, including therapists, doctors, and support staff to ensure optimal service delivery.
Overseeing the maintenance of the centre’s facilities, ensuring cleanliness, and coordinating repairs or upgrades as needed.
Identifying areas of improvement within the facility and coordinating renovations or upgrades to enhance the patient experience and operational efficiency.
Addressing patient concerns, providing information about Ayurvedic treatments and services, and ensuring a high level of patient satisfaction.
Assisting with the marketing efforts of the centre, including social media management, promotional activities and community outreach.
Reporting and submitting reports on operational activities, patients feedback, and financial performance to the management.
Education
MBA - HR & Marketing
Swami Vivekanand Subharti University
Meerut, UP
06.2019
BBA - undefined
Shobhit University
Meerut, UP
08.2014
PUC - undefined
St. John’s Higher Secondary School
Nalanchira, Kerala
01.2006
SSLC - undefined
St. Mary’s Higher Secondary School
Pattom, Kerala
01.2004
Skills
Facilities & Workplace Operations Management
Critical Infrastructure & Equipment Management (UPS, HVAC, Electrical, Fire & Life Safety)
Health, Safety & Regulatory Compliance (HSE)
Vendor, Contract & SLA Management
Budgeting, Cost Control & Energy Management
Preventive & Planned Maintenance (PPM)
Space Planning & Office Reconfiguration
Emergency Response & Risk Management
Asset & AMC Management
Team Leadership & Stakeholder Management
Office Reconfigurations
Emergency Response
Risk Management
Asset Management
AMC Management
Team Leadership
Stakeholder Engagement
Affiliations
International Facilities Management Association (IFMA), 1115168
Languages
English
Extra Projects Handled
Played the key role in supervising and coordinating the office expansion project at Infoblox Technopark site in 2018.
Key player in the launch, implementation and customization of new scheduling tool at Infoblox for the complete support team.
Played a key role in organizing and conducting different cultural events at Infoblox.
Played a major role in organizing the social service activities in academic years.
Personal data processing
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Timeline
Senior Facilities Specialist
Infoblox Technical Support & Software Development Pvt Ltd.