PRASANNA K
Chennai
Summary
Dynamic TQM Senior Technical Assistant with a proven track record at LRQA Inspection Services India. LLP, enhancing quality management systems and streamlining processes. Skilled in Power BI and adept at fostering team adaptability, I significantly improved audit management and technical support, achieving key business targets and elevating customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
TQM Senior Technical Assistant
LRQA Inspection Services India. LLP
Chennai
11.2019 - Current
- Technical Support Specialist for inspection services, managing technical resource information in SuccessFactors, and administrator for BSI and ASME-IHS portal for standard management.
- Create and maintain users' profiles for the standards portal (BSI, Accuris/ASME) for the company based on the contract.
- Supporting audits, managing findings in the audit management tool, and following up on its effective closure.
- Improve the process of the TQM system for users (customers) to simplify and be customer-focused.
- Liaison with global users on filling the gaps in systems like SuccessFactors, the Quality Management System process, and the BSI/Accuris portal by scheduling meetings and mail communications.
- Managing technical credentials for surveyors and inspectors through SuccessFactors (SAP product) for business execution.
- Owner of the quality management system by controlling technical procedures, technical notes, and liaising with the owner on updating and ensuring it is live for business use.
Project Co-ordinator
Bureau Veritas pvt. Ltd.
Chennai
05.2019 - 11.2019
- Coordinating with clients in assigning inspection calls and acting as a project coordinator.
- Provide support, and assist in planning and managing the Quality Management System.
- Meeting client requirements by providing service as per the schedule, and making sure to get feedback without deviating from company policy.
- Manage administrative resources to allocate suitable services as per client requirements.
- Responsible for achieving monthly and yearly targets, both in the form of service support and revenue.
- Achieving the financial target and projecting the backlog in monthly meetings.
Project Engineer
BGR Energy Systems Pvt. Ltd.
Chennai
05.2015 - 05.2019
- Reviewed suppliers for quality, cost, and responsiveness, making changes where necessary to create a more streamlined process for the company.
- Establishing systems and preparing stock requirements for new locations and existing locations.
- Maintained a close track of the shipments and provided the delivery information to the clients and project managers for processing any changes to purchase orders as requested either by the supplier or customers.
- Instrumental in raising claims for shortages, damages, cost differences, and wrong parts to values, and following up with credit notes and payments.
- Research and meet with potential suppliers to compare product costs, lease terms, and make the best decision for the company.
- Negotiate sales agreements with selected vendors to get the best value, and periodically revisit and renegotiate contracts for the duration of the business relationship.
Education
M.B.A - Operations Management
Anna University
Chennai, India01.2019
Bachelor of Engineering - Mechanical
RMKCET Engineering College
Chennai, India01.2015
Diploma - Mechanical Engineering
Vel Tech College of Engineering
Chennai, India01.2012
ITI - Machinist Trade
Brake India Technical Institute
Chennai, India01.2012
Matriculation Schooling -
Velammal Matriculation
Chennai, India01.2006
Skills
- Excel
- Share point
- Word
- PowerPoint
- Power BI (intermediate)
- Power Automate
MS Office
Microsoft Power tools
- MS Project (Basic)
- Primavera P6 (Basic)
- Data entry
- Good Communication
- Customer focused
- Team adaptability
Project management tools
Soft skills
Languages
- English, Expert
- Tamil, Native speaker
- Telugu, Intermediate
- Hindi, Novice
Personal Information
- Date of Birth: 01/05/91
- Nationality: Indian
- Marital Status: Married
Certification
- Business English:
ESOL level certification in Business English by University of Cambridge.
- Power BI course certification.
- LRQA Behavioral courses.
- Knowledge module certificates ISO17020, ISO9001:2015.
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Beginner (A1)
A1
Telugu
Beginner
A1
Affiliations
· NCC candidate with an A certificate
· NSS candidate in collage level
· Presented papers on modern automation in automobile.
· Secured prizes in corporate level football, cricket, kabaddi, Table tennis and volleyball.
Timeline
TQM Senior Technical Assistant
LRQA Inspection Services India. LLP
11.2019 - Current
Project Co-ordinator
Bureau Veritas pvt. Ltd.
05.2019 - 11.2019
Project Engineer
BGR Energy Systems Pvt. Ltd.
05.2015 - 05.2019
- Business English:
ESOL level certification in Business English by University of Cambridge.
- Power BI course certification.
- LRQA Behavioral courses.
- Knowledge module certificates ISO17020, ISO9001:2015.
M.B.A - Operations Management
Anna University
Bachelor of Engineering - Mechanical
RMKCET Engineering College
Diploma - Mechanical Engineering
Vel Tech College of Engineering
ITI - Machinist Trade
Brake India Technical Institute
Matriculation Schooling -
Velammal Matriculation
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