PRASANNA SUBRAMANIAN
Boston
Summary
Transformational engineering leader with 18+ years of experience architecting and scaling high-availability, low-latency distributed systems in high-growth environments. Currently Associate Director leading 45 engineers (5 managers + senior/staff ICs) powering a $2B business unit. Proven record of defining multi-year technical strategy, modernizing monoliths into cloud-native architectures, and delivering platforms with $100M+ revenue impact. Operate as a hands-on staff+ technologist while building high-performing teams aligned to long-term business and monetization strategy.
Overview
13
13
years of professional experience
Work History
Associate Director of Technology – Global Sales Platform
Wayfair
01.2024 - Current
- Lead a 45-engineer organization responsible for foundational distributed systems supporting a $2B B2B commerce business.
- Define and drive multi-year technical strategy influencing architecture across customer data, CRM, engagement, and workflow platforms.
- Own scalability, reliability, and performance of high-SLA, revenue-impacting systems serving global sales operations.
- Built strong manager + staff engineering bench; raised technical bar through structured design reviews and architecture governance.
- Led modernization from monolithic architecture to decoupled, cloud-native microservices using event-driven design (Kafka, Kubernetes).
- Architected enterprise-grade real-time customer data platform (MDM) enabling enrichment, deduplication, and cross-system consistency at scale.
- Launched GenAI-powered engagement platform leveraging prompt engineering + RAG architecture; increased agent concurrency 5x and reduced handle time 10x.
- Partner with Product, Sales, Finance, and Architecture leaders to align platform investments with long-term monetization strategy.
- Led global call center migration (Cisco → Genesys), coordinating multi-team execution across infrastructure and business domains.
- Designed, developed and Launched Project Shopping experience to all B2B users.
Senior Staff Engineer – Platform Transformation
01.2022 - 01.2024
- Led re-architecture of complex B2B order systems, restoring conversion from 12% → 40% and unlocking $161M revenue opportunity.
- Authored forward-looking architectural roadmap transitioning legacy systems to scalable service-oriented design.
- Established engineering excellence standards across design reviews, technical RFCs, and cross-team alignment.
Senior Software Development Manager – Finance Technology
01.2018 - 01.2020
- Re-architected tax engine integration using Kafka-based queuing and resilient caching following major regulatory change.
- Delivered ahead of peak season, mitigating significant financial and compliance exposure.
- Balanced auditability, availability, and low-latency processing in revenue-sensitive workflows.
Technical Engineering Manager / Solutions Architect
OneView Commerce
01.2013 - 01.2018
- Built enterprise-grade POS and ecommerce systems integrating payments and retail operations.
- Introduced Agile execution model and modern engineering workflows to improve delivery velocity and predictability.
Education
Bachelor of Engineering (Honors) - Electrical & Electronics Engineering
BITS Pilani
IndiaSkills
- Multi-Year Technical Strategy & Architecture Vision
- Massive-Scale Distributed Systems (Cloud-Native, Event-Driven)
- Revenue-Critical, High-SLA Platform Ownership
- Low-Latency Backend Systems & Data Platforms
- Engineering Org Design & Senior Talent Development
- AI-First Platform Innovation (GenAI, RAG, LLM Integration)
- Developer Productivity & Operational Excellence
- Technology: Java, Python, Kafka, Kubernetes, AWS, GCP, REST/gRPC APIs, Event Streaming
LEADERSHIP IMPACT SUMMARY
- 18+ years building distributed backend systems
- 10+ years leading high-performing engineering teams
- 45+ engineers across managers and senior/staff ICs
- $161M+ revenue unlocked through platform transformation
- Proven operator of high-availability, revenue-critical systems
- AI-first leader driving practical GenAI adoption
Timeline
Associate Director of Technology – Global Sales Platform
Wayfair
01.2024 - Current
Senior Staff Engineer – Platform Transformation
01.2022 - 01.2024
Senior Software Development Manager – Finance Technology
01.2018 - 01.2020
Technical Engineering Manager / Solutions Architect
OneView Commerce
01.2013 - 01.2018
Bachelor of Engineering (Honors) - Electrical & Electronics Engineering
BITS Pilani