Prasanta Gore

• Configured hardware, devices, and software to set up work stations for employees.
• Enhanced system performance by troubleshooting and resolving software, hardware, and network issues.
• Performed repairs on printers, scanners, and ID card printers.
• Provided desktop support and troubleshooting for over 70 users.
• Configured and troubleshot Windows and Ubuntu systems, ensuring optimal performance.
• Sharing Printer & Folder
• Installation of CCTV camera and Troubleshooting connectivity with NVR and Switch
• Installation and Configuration Attendance System with BAS(Aadhaar Base)
• Worked on GOVT Mail with Kavach Authentication

• Installed, configured, and maintained network devices, including switches and routers

• Worked On CIAG Network with Central Team and Solving any Website and connectivity issues
• Regularly Updates and maintain security on all devices with Cyber Security Teams
• Create Add & Remove rule on HP ProLiant DL320 G6 Sever

• Installed and troubleshot CCTV systems.

• Handled printer installations, troubleshooting, and maintenance.

• Assembled and repaired desktop hardware components.

• Troubleshot and restored lease line connections with BSNL Team.

• Configured routers and switches, ensuring smooth connectivity.

• Provided on-site IT support and coordinated with NOC teams.

• Company Overview: vendor of TTSL
• Provide lease line connection
• Vendor of TTSL

• Responsible for over 300 PCs
• Computer Hardware Assembling, diagnosis of variety of problems related to subsequent troubleshooting
• Knowledge of Configuration and maintenance of Windows 2008 Server Active Directory, implementation of DHCP, DNS
• Taking Backups daily basis on hard drive
• Installation of network printer queues and troubleshooting of same
• Administering LAN with more than 300 users
• VLAN and STP configure and troubleshooting
• Configure and maintained switch’s
• Asset Management
• Handling & Coordinating With Help desk Engineers for resolution
• Handling Hardware Disribution (Desktop, Laptop)
• Software support CIMS, CMS, AVAYA IP soft phone etc
• OS installation & up-gradation XP/Vista/Win-7 Installing and managing MS-Office 2003/2007/2010/2013
• In case of any issues, a Call is escalated to Server-Admin for proper action
• Good Knowles Microsoft Excel, word and power point 2003, 2008