Prasanta Kumar Mishra

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 17 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Dedicated IT professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Proficient Program Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Jira,Scrum, AWS, PMP, Stake Holder management, Vendor management.

Overview

16

years of professional experience

5

Certifications

3

Languages

Work History

Program Manager

Cloud4C

8 2022 - 3 2024

In my role at Cloud4C Services as a Program Manager, I was primarily involved in leading and managing complex IT infrastructure projects
This included everything from initial requirement assessments, through to strategy development, project execution and delivery
I also managed vendor relationships and was responsible for the deployment of customer landscapes in IT environments.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
Established strong relationships with key stakeholders, ensuring support for program initiatives.

Technical Project Manager

Sreetech INC

12.2021 - 08.2022

Managing team of 15 Members Handling Network Infrastructure Projects Exposure to DC closure, Migration & Decommissioning Projects in Network Infra Providing weekly report to AT&T technical Director Closely working with technical tech leads on the progress of the Project Risk, Impediments and Dependence are escalating to AT&T team to seek their intervention in the Project Report generation by the help of Azure Boards Tracking the Progress of the Projects by help of Azure Boards Showcasing the individual task by creating Dashboard in the Azure Boards Knowledge on Cloud Migration Project Working with Network Infrastructure and Security Team Daily Scrum Meeting is conducting with Team Members Getting all the Projects from the Team on the Daily Scrum Exposure on Palo Alto Firewall, to keep track of Network Project
Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.

Network Project Manager

Diebold Nixdorf

04.2017 - 11.2021

Handling all the IT projects related Network as Service Level Request Owner All the network related Project with Waterfall and Agile.
Types of Project Management Coordinating with Design and build team for providing proper solution to Customer Coordinating with Network Implementation team during the implementation phase.
Coordinating with Financial team for commercial approval Owner of all the network related project including Data, Firewall and VOIP Gathering information for the Client and provide them appropriate solution Preparing Statement of Work (SOW) as per the request of the customer Work closely with Operational Reediness and SME team to complete network related projects Coordinating with the Vendor for MPLS link & Device delivery Coordinating with TNT (Transmission & Transition) team from end to end of projects Preparing all the reports for Network project Working closely with all the Stake holders to understand the project & moving forward as per the requirement SPOC for all the Network projects across the globe.
Conducted regular progress reviews, adjusting timelines as necessary to ensure on-time project completion.
Collaborated with security experts to ensure adherence to industry-standard compliance regulations during all stages of a given networking initiative''s deployment cycle from inception through final decommissioning procedures when applicable.
Oversaw budget allocation and tracked expenditures for network projects, maintaining fiscal responsibility and reducing costs where possible.
Drove process improvements by identifying inefficiencies within existing project management workflows and implementing targeted solutions designed to rectify those issues while simultaneously bolstering overall organizational productivity levels over time.
Evaluated emerging networking technologies for potential implementation within the organization''s existing infrastructure setup, optimizing system performance levels through strategic innovations.
Coordinated with stakeholders across various departments to gather requirements for network improvement initiatives, ensuring alignment with business needs.
Streamlined communication channels between technical teams and non-technical stakeholders, enhancing collaboration efforts during critical phases of the project plan.

Lead Network Administrator

Wipro Infotech

11.2014 - 04.2017

Leading the NOC team in day to operation including Utility and infrastructure network Hands on Experience on high end routers, switches and Firewall(ASA) Working experience small and middle level enterprise Network switches like SG-300 & SG-500 Configuring VSS on the Catalyst switch like 4510 Working on the latest technology like IOT(Internet on things) Designing on Lan and Wan infrastructure as per client request and also knowledge on HLD and LLD Working experience Wireless Controllers with Access point Configuring latest technology like QOS on real time traffic like Video and Voice Managing all the devices connected in the Utility network includes Routers, Switches, Firewall and Wireless Access point.
Maintained network hardware and software and monitored network to support network availability to end users.
Backed up company data to distributed storage centers to avoid massive data loss.
Verified continuity of computer and telephone system services for users..
Provided exceptional technical support to end-users by resolving complex issues promptly.
Established robust monitoring tools and reporting mechanisms, providing real-time insights into network health and performance metrics.

Technical Specialist

HCL Technologies

08.2012 - 06.2014

Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
Provided exceptional customer support, resolving complex technical issues with effective communication skills.
Performed routine maintenance on servers/network equipment ensuring optimal uptime and availability across all critical systems.
Improved system efficiency by optimizing software configurations and troubleshooting hardware issues.
Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
Trained junior technicians on industry best practices and company-specific procedures, fostering a culture of continuous learning and professional growth.
Led successful IT infrastructure upgrades, minimizing disruption to business operations during transitions.
Completed troubleshooting and diagnostics on company resources.
Trained users on desktops, laptops and mobile devices.
Collaborated with cross-functional teams to ensure seamless integration of new technologies into existing systems.
Mentored fellow team members in advanced technical concepts, fostering a collaborative work environment where ideas were freely exchanged.
Developed internal best practices, resources and training materials to support IT staff in corporate performance improvement initiative.
Streamlined technical workflows for enhanced productivity through the implementation of automation tools.
Evaluated emerging technologies for potential inclusion in future projects or as enhancements to current systems.
Conducted thorough system analysis, identifying opportunities for performance enhancements and cost savings.

Senior Network Engineer

Artech Infosystems

10.2011 - 07.2012

Backed up support desk team to handle user problems and technical concerns.
Configured, tested and maintained LAN/WAN components and connections.
Built and improved network documentation and training procedures to lead successful team completing high-quality work.
Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
Architected high-availability networks incorporating redundancy at all levels for seamless failover during outages or maintenance events.
Designed scalable WAN architectures to accommodate growing bandwidth requirements while minimizing costs.
Monitored network activities to quickly detect and resolve operational and security issues.
Established effective communication channels between IT departments fostering collaboration on technology-related initiatives supporting business growth.
Evaluated emerging trends in networking technology applying innovative solutions where appropriate to improve overall efficiency.
Protected company assets and users with effective firewall solutions and strict security protocols.
Recommended network security standards and upgrades to management.
Optimized network security with the implementation of firewalls, intrusion prevention systems, and access control mechanisms.

Corporate Trainer & Network Consultant

Koenig-solutions

09.2007 - 10.2011

Involved in designing of LAN (setting of VLAN, VTP, STP, RSTP and MST on L2 & L3 switches), routing protocols (RIP, EIGRP, OSPF & BGP), switching concept like VLAN, VTP, STP, RSTP, MST and redundancy protocols like HSRP, VRRP and GLBP
Worked on WAN protocols like frame-relay, frame-relay over EIGRP and OSPF
Designed, installed, configured, managed, troubleshot& administered LAN/WAN and Systems
Installed, upgraded, configured, scheduled, tested & troubleshooting Networking, Routers, VPN Connectivity & Leased Line Connectivity
Conducted corporate training for CCNA and CCNP to 4 branches across India including Trainthe-Trainer courses
Rendered International Certifications like Cisco, MCSE, MCITP, Oracle, Java, Dot net, SQL, Linux and Security
Ensured network support for overseas clients from US, UK, Europe, Australia, Gulf& Africa
Assessed & implemented risk mitigation techniques across projects
Resolved helpdesk queries related to Software, FTP, Mainframe and other IT related issues throughout the network with desktop terminals
Implemented various process improvement initiatives

Hardware & Network Engineer

ENGICON COMPUTER PVT LTD, Indore

07.2006 - 08.2007

Rendered IT support; installed, configured & maintained various Linux & Microsoft Operating Systems including Server & Client end technologies
Administered server; coordinated with vendors for resolution of major software & VPN related issues
Set up LAN connection; installed DNS/ Application server and system security
Documented network issues for future reference.

Education

Bachelor of Science - Biology

Utkal University, Puri, India

04.2001 - 04.1998

Skills

Project Management

Risk Analysis and Management

Team Leadership

Program Leadership

Project Coordination

Decision-Making

Strategic Planning

Stakeholder Management

Stakeholder Communications

Team Management

Scheduling and Planning

Strategic Direction

Data Collection & Research

Project Lifecycle

Performance monitoring

Team leadership and direction

Cost Management

Team Development

Change Management

Cost Estimates & Budgets

Work Delegation

Budget Preparation

Relationship Building

Quality Assurance

Critical Thinking

Organizational Performance

Vendor Management

Revenue Growth

Product Development

Problem-Solving

Scope Management

Utilization Management

P&L Management

Certification

CCNA Routing & Switching V3

Sociallinks

in.linkedin.com/in/prasantamishra1978

Projects

1096 Days, Consultant and Project Manager, Handling IT project end to end solution. As a solution owner of the project driving the project. -736241 Days, Lead Network Admin, Data Center Operation 273 Days, Lead Network Admin, Support client of Regal across the globe. -735146 Days, Data Center project, Coordinate activities of four data centers, including two data centers at U.S.A., one in U.K. & one in Singapore. Develop & maintain productive business relationship with ISPs like AT&T, Vodafone, VSNL, Reliance, SST, South Africa Telecom. 274 Days, BT projects, Involved in design, implementation, configuration and migration of various projects in BT. Rendered RFQ to the customer based on DCA (Data Capture Form). Prepared kit list of various devices based on customer request including HLD (High Level Design) and LLD (Low Level Design). 274 Days, BT projects, Involved in design, implementation, configuration and migration of various projects in BT. Rendered RFQ to the customer based on DCA (Data Capture Form). Prepared kit list of various devices based on customer request including HLD (High Level Design) and LLD (Low Level Design).

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 50-75 staff members.
Resolved product issue through consumer testing.

Work Preference

Work Type

Full TimeContract Work

Software

Jira

Scrum Master

Cloud Computing

Project Management

Stakeholder Management

Interests

Cricket, movies, Travelling

Timeline

Technical Project Manager - Sreetech INC