Prasanth Kadimisetty
Senior Solutions Engineer
Bengaluru
Summary
Results driven Senior Solutions engineer with 3 years of experience in strategic technical consulting, building scalable solutions and facilitating feature adoption. Also contributed to product enhancement through cross-functional collaboration. Excel at forging strong client relationships, delving deep into their business needs, and navigating critical escalations to ensure account stability and growth. A Team player with an eye for detail and a believer of mutual growth.
Overview
3
3
years of professional experience
2
2
Spot Awards
15
15
Critical Accounts Managed
4
4
years of post-secondary education
1
1
Certificate
Work History
Senior Solutions Engineer
Whatfix Private Limited
Bengaluru
10.2020 - Current
- Managed $2M+ portfolio driving customer success.
- Spearheaded development of numerous scalable solutions and seamless integrations with third-party tools, ensuring enhanced efficiency and productivity for clients.
- Establish connections with clients, gaining a thorough understanding of their business use cases and technical requirements.
- Collaborate, cooperate with cross-functional teams like Product and Engineering, enhancing products on a periodic basis, serving as an interface between the client and company’s product suite.
- Navigate multiple critical client escalations, contributing to stability and growth of accounts.
- Crafted standardized collateral documents to streamline new client onboarding processes, ensuring consistent, high-quality experiences delivered by Solutions Engineers.
- Acted as a subject matter expert for Whatfix analytics suite, assisting internal team members and customers in utilizing Whatfix analytics to their full potential.
Education
Bachelor's of Technology - Computer Sciene
Lovely Professional University
Jalandhar, Punjab. 08.2017 - 05.2021
Skills
HTML,CSS and Javascriptundefined
Accomplishments
- 2 Spot Awards and 15+ customer appreciations and 15+ critical accounts managed.
- Secured a place in top 1500 among 50000 participants in Udacity Bertelsmann Scholarship-2020 and was awarded Full DataAnalyst NanoDegree.
- Won the Whatfix Security Hackathon 2023 with highest number of vulnerabilities found.
Certification
Udacity Data Analyst NanoDegree
Timeline
Senior Solutions Engineer
Whatfix Private Limited
10.2020 - Current
Udacity Data Analyst NanoDegree
07-2020
Bachelor's of Technology - Computer Sciene
Lovely Professional University
08.2017 - 05.2021
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