Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Languages
Timeline
Generic

Prasanth Ramalingam

Bangalore

Summary

  • Over 5.5 years of software testing experience with a focus on Salesforce Health Cloud. Expertise in manual testing, test case design, and defect triaging, ensuring high-quality sprint-based QA delivery. Proficient in JIRA, TestRail, Visual Studio Code, Postman, and WebdriverIO (Mocha). Strong understanding of SDLC, STLC, and Agile methodologies, with familiarity in Gherkin syntax for BDD.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Module Lead – Testing

Trigent Software Inc
Work From Home
04.2024 - Current
  • Championed QA initiatives for Salesforce Health Cloud implementation, maintaining high-quality standards.
  • Managed small team in executing detailed testing protocols that support project goals.
  • Managed functional, integration, and regression testing throughout sprints to maintain project timelines.
  • Facilitated defect triage meetings to prioritize issues and secure timely release sign-offs.
  • Verified thorough testing of all code changes prior to production deployment, minimizing risks.
  • Engineered QA Assistant using custom GPT technology to streamline test case creation and defect reporting.
  • Created detailed documentation outlining requirements, procedures, processes. related to the module's development cycle.
  • Developed and implemented module-level strategies for improving team productivity.

Senior Test Engineer

Trigent Software Inc
Work From Home
04.2023 - 04.2024
  • Executed manual testing, authored test plans, and ran test cases in JIRA/TestRail.
  • Coordinated integration testing with cross-functional teams to ensure seamless functionality.
  • Led defect triaging and reported critical issues using JIRA.
  • Collaborated with developers to resolve complex software functionality issues.
  • Identified root causes of defects during software testing cycles.
  • Evaluated test results and generated comprehensive reports for development teams.

Software Test Engineer

Trigent Software Inc
Work From Home
12.2020 - 03.2023
  • Executed manual test cases across multiple Salesforce modules to ensure functionality and performance.
  • Supported sprint reviews and managed bug lifecycles to enhance project quality.
  • Conducted client-facing demos to showcase product features and gather feedback.
  • Utilized Webdriver IO and JavaScript for automation, increasing test coverage and reliability.

Trainee Test Engineer

Trigent Software Inc
Bengaluru
12.2019 - 12.2020
  • Gained foundational testing experience across STLC activities.

Education

Qspiders Software Testing Training -

Bangalore
01.2019

B.E - Electronics and Communication Engineering

Sri Ramakrishna Engineering College
Coimbatore
01.2018

HSC -

Sri Vani Matriculation Higher Secondary School
Namakkal
01.2013

SSC -

Sri Vani Matriculation Higher Secondary School
Namakkal
01.2011

Skills

  • Manual testing
  • Salesforce CRM testing
  • API testing
  • Gherkin test design
  • TestRail management / Qtest / JIRA
  • Visual Studio Code usage
  • Agile methodology
  • Salesforce administration
  • WebdriverIO automation

Certification

  • Salesforce Certified AI Associate, Salesforce, 01/01/25, 5579568
  • WebdriverIO – Complete Beginner Course, SDET Unicorns, 02/01/24
  • Salesforce Certified Administrator (SCA), Salesforce, 01/01/23, 2928896
  • ISTQB Certified, ISTQB, 01/01/22, 00530277

Disclaimer

I hereby declare that the above information is true to the best of my knowledge.

Languages

Tamil
First Language
English
Proficient (C2)
C2

Timeline

Module Lead – Testing

Trigent Software Inc
04.2024 - Current

Senior Test Engineer

Trigent Software Inc
04.2023 - 04.2024

Software Test Engineer

Trigent Software Inc
12.2020 - 03.2023

Trainee Test Engineer

Trigent Software Inc
12.2019 - 12.2020

Qspiders Software Testing Training -

B.E - Electronics and Communication Engineering

Sri Ramakrishna Engineering College

HSC -

Sri Vani Matriculation Higher Secondary School

SSC -

Sri Vani Matriculation Higher Secondary School

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Prasanth Ramalingam